Resolved! Zoom Webinar - Not sending Follow-Up Email to Attendees/Absentees
Hi there, Here's the situation I find myself in with Zoom Webinar. In the Email Settings of the Webinar, I configured the Follow-up Email to Attendees/Absentees settings to say "Send 6 days after the scheduled end date" after the webinar had concluded. The 6 days option would have landed it on the day I configured it, meaning the follow up email was meant to go out that day. I've been notified that the follow up email has not gone out to registrants. I tried looking on Zoom Support and found these instructions below. However, whenever I log into Zoom Events per the instructions, it says I have no previous events at all. As a side note: I purchased the one-month Zoom Webinar add-on, as opposed to a monthly subscription. I'm unsure if this has anything to do with my current situation. I tried to find the solution on Zoom Support. These are the instructions I found: https://support.zoom.us/hc/en-us/articles/4403108424973-Sending-an-event-wide-message-in-Zoom-Events Specifically these instructions: To send an event-wide message to all registrants after an event has ended: Can you help me understand the following:
Note: This option will not appear in the menu again after you send an event-wide message to all registrants after the event has ended.
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