Hi, my organization hosts monthly webinar sessions and provides ASL interpretation for each.

For years, we've been adding the ASL interpreters as panelists and pinning their videos during the presentation so that the ASL interpretation is captured in the recording.

With the recent changes Zoom has made to the ASL feature, this does not seem to be working any longer and I'm wondering if anyone else has run into this issue.

The information I have found via Zoom regarding activating and using the new ASL interpretation feature seems complicated and confusing to manage during the session (for the facilitator, interpreters and the people needed interpretation), and I have not been able to find any information about how to set up the ASL interpreters so that the ASL interpretation is captured in the recording of a webinar.

Are other people running into this issue? If you are offering ASL interpretation for webinars, how are you recording that ASL interpretation?

I welcome insight and input.

Thank you!

I am hosting a webinar on zoom where my PowerPoint presentation is shared as background so that the presenter can be seen for a more interactive session. The spotlight remote will not forward the slides.  The pointer and the spotlight/highlighter do work. Does anyone know how to fix this? The spotlight remote works fine outside of zoom.

hey guys

Recently I hosted an event, each session recorded with respective lenguages English, Spanish and Sign Language. I can see each record with each language in my account, but in the event lobby i can't see the sign leaguage, don't appear box where it should be the sign leguage camera or something similar

I don't know if i need active something else or it's zoom problem

Zoom community - help!

We need to record a webinar that has multiple panellists speaking one at a time then all together as part of a larger Q&A session.

In addition to this - we need to have a sign language interpreter on screen and present for each and every panellist as they speak.

And THEN - we need to have the sign language interpreter stay on screen as we record the session.

I can do each of these steps individually - but not all together.

Please help.

How do I record the webinar, keep the interpreter on screen AND recorded the whole time AND have multiple panellists who will be contributing a various, different times?

Heeellpppp!!!!

Hi Everyone

I am trying to install the Zoom for Salesforce Lighting app but get the error for number of relationship field limits. What I have been looking for is the number of relationship fields the app needs and on what object. Anyone have the asnwer or can point me in the right direction? 

Thanks