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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Webinar Issues

We had an issue last week where 3 of our attendees clicked on their personalised link they received in their email upon registering for the session and were taken through as Panelists with their video on? Has anyone experienced any issues with this? ... Show more

We had an issue last week where 3 of our attendees clicked on their personalised link they received in their email upon registering for the session and were taken through as Panelists with their video on? Has anyone experienced any issues with this? The Webinar was set up from a template that we've used MANY times and never had any issues with and then for some reason, 3 different people popped up on camera as Admin with their video on instead of as an Attendee with no video capability? Funnily enough is that the Admin setting was also set to have Video turned off upon joining and only Panelists can have their video's on? 


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Resolved! How to hide participant list so can protect the privacy attended list?

we open the public zoom but would want to hide all participant list to protect attended privacy.

look for solution pls

How to hide participant list so can protect the privacy attended list?

 

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Resolved! Help Zoom Events: How to disable speakers from entering the webinar from the backstage?

How do you disable speakers from entering the webinar from the backstage? As well as disable them from leaving the webinar into the backstage. 

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Resolved! Custom RTMP Live Stream Redirect

Hi. Can someone confirm that if you have a live stream set up with a custom RTMP and you reach webinar capacity, it will NOT redirect users to the livestream link, even if you have that option enabled? But it will if you use one of the other services... Show more

Hi.

 

Can someone confirm that if you have a live stream set up with a custom RTMP and you reach webinar capacity, it will NOT redirect users to the livestream link, even if you have that option enabled? But it will if you use one of the other services (Facebook, YouTube, etc..).  This is in reference to the "Remind users to watch the live stream (doesn't apply to custom RTMP)" option. And maybe why that's the case?

 

Thanks


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How to download zoom recording for disabled user

Could you please help me to download zoom recordings for disabled users. Upon checking I am not able to find user's recording in the user management section. can you please help.

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Resolved! Running webinars on Zoom with Keynote

I want to run webinars from 90 minutes to 6 hours on Zoom using Keynote. Is this possible? If so, what's the cheapest plan to do it?

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Resolved! Zoom Events Preregistration Emails

I have an issue with preregistration emails from Zoom Events. The Join and View Event links that are available to be added to the preregistration email are not working. Instead of using the join link for the preregistered attendee, they are pointing ... Show more

I have an issue with preregistration emails from Zoom Events. The Join and View Event links that are available to be added to the preregistration email are not working. Instead of using the join link for the preregistered attendee, they are pointing generically to https://zoom.us/. 

 

I see nothing anywhere in the settings where I can edit this. I also can't find any articles that cover this situation. Thoughts?


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Sponsor/Exhibitor Co-Host Permission Issue in ZOOM EVENTS

Hi, I am currently experiencing what seems like a permissions design or technical issue with a Zoom Event. I have a few sponsors and exhibitors and each of them is permitted access to attend all the sessions. In both webinar and meeting sessions for ... Show more

Hi,

 

I am currently experiencing what seems like a permissions design or technical issue with a Zoom Event. I have a few sponsors and exhibitors and each of them is permitted access to attend all the sessions. In both webinar and meeting sessions for our multi-session event, whenever these accounts join they are AUTOMATICALLY made a co-host, which creates an administrative burden to the actual meeting host to then have to remove them from that role, PLUS lots of confusion for our sponsor/exhibitor contacts who simply want to attend educational sessions NOT co-host them. Zoom chat support has left me hanging on this and I'm wondering, is this a tech issue for our event, or simply an error in design of the Zoom events program??

Reading through permissions how-to's it seems that exhibitors should only be able to host their OWN sessions in the expo booth or ones that we have assigned them to specifically, but this is not what we are finding in practice.  

 

If you've had a similar issue and found a solution I would love to know! The settings are hard to navigate but as far as I've checked only a couple of sponsors have speaker roles on a COUPLE of sessions. 🙈


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Resolved! Zoom Webinar - Not sending Follow-Up Email to Attendees/Absentees

Hi there, Here's the situation I find myself in with Zoom Webinar. In the Email Settings of the Webinar, I configured the Follow-up Email to Attendees/Absentees settings to say "Send 6 days after the scheduled end date" after the webinar had conclude... Show more

Hi there, 

 

Here's the situation I find myself in with Zoom Webinar.

 

In the Email Settings of the Webinar, I configured the Follow-up Email to Attendees/Absentees settings to say "Send 6 days after the scheduled end date" after the webinar had concluded. The 6 days option would have landed it on the day I configured it, meaning the follow up email was meant to go out that day. 

 

I've been notified that the follow up email has not gone out to registrants. I tried looking on Zoom Support and found these instructions below. However, whenever I log into Zoom Events per the instructions,  it says I have no previous events at all. 

 

As a side note: I purchased the one-month Zoom Webinar add-on, as opposed to a monthly subscription. I'm unsure if this has anything to do with my current situation. 

 

I tried to find the solution on Zoom Support. These are the instructions I found:  https://support.zoom.us/hc/en-us/articles/4403108424973-Sending-an-event-wide-message-in-Zoom-Events

 

Specifically these instructions: 

To send an event-wide message to all registrants after an event has ended:

  1. Sign in to Zoom Events.
  2. In the top-right corner of the page, click Manage.
  3. In the navigation menu, click Events.
  4. Click the Past tab.
  5. Find the event that you want to send a message, then click the ellipses to the right of that event.
  6. Click Send Post-Event Message to Registrants.
    Note: This option will not appear in the menu again after you send an event-wide message to all registrants after the event has ended.
  7. In the Message to your registrants box, write your message to the event's registrants.
  8. Click Send.

Can you help me understand the following: 

  1. Why the post webinar follow up email did not go out to registrants? Was I actually supposed to configure these before the webinar?
  2. Why is it that when I log into Zoom Events, it says I have no previous events, when I actually just hosted a Zoom webinar at the end of October? 
  3. If numbers one and two aren't the solution, how can I message all webinar recipients and send them the contents of the follow up email? 

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