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Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Market and host interactive experiences with the Zoom Events all-in-one virtual event platform. Explore the Zoom Community's Recent Activity below to join the Events conversation and connect with other members. If you're still looking for support, browse our Zoom Events support articles or start a new discussion below!
I have saved social media links in the "Exhibitors" menu under "Event Content, but, when a booth is added to the Expo, all social media links disappear. Has anyone else had the same issue and can advise? Thanks!
Hello We're running a paid training session using Zoom events. Most participants are buying places through Zoom ticketing and registration. However, I've got 3 participants who will be attending but we've invoiced them outside of Zoom. How do I grant them access/register them for the course without going through the online purchase process? Many thanks Amy
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Question: I want to record a lesson via Zoom and simultaneously stream it, but also make it available as soon as possible for participants who can't attend at the scheduled time. Does anyone know the best way to do this? I know that I can record on Google Drive via Zoom, but I've noticed that the conversion process takes a long time, especially for a 3.5-hour lesson (which might take 7 hours?) All tips are welcome.
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We recently upgrades our PPA Zoom Sessions License to a PPA Zoom Events License. I got a notification that our Zoom Sessions license has been revoked and confirmation the Zoom Events license invoice has been paid but when I log into Zoom Events Account I can see our events etc but there is a notification that Access is denied. Under our upcoming event there is a notification that license is expired. There is also a notification that I will lose all events in 2 days if a new license is not assigned. I reached out to Billing & Support and they have sent to technical team but it has been 5 days without a response or resolution. 1 event scheduled yesterday could not take place and we have another one coming up shortly so need to resolve ASAP. I assumed the changeover would happen automatically and I would see the extra features the Events license has would just show up. In our Zoom One Pro Account it shows all licenses assigned. Is there something I need to do at my end?
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I have been doing weekly recordings with a group I host. I hit record, do my talk, then end recording. This time it didn't do the buffering the final normally does. Instead I go to where I find the file and it looks different then it normally would. It says Double_click_to_convert.
I click on it it bring it to a windows media player extension, which its never done before. It won't play. Any help is appreciated.
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Hello, I have recently created a multiple session event in Zoom Events and in the Event Configuration section I have identified 4 separate event start and end dates (with times). When the Event Reminder email is sent to registrants 24 hours before the event begins will this be sent 24 hours before each of the start dates or just before the first start date? For example if I set the dates as the 10th, 11th, 12th and 13th October should a reminder email be sent on the 9th, 10th, 11th and 12th, or just on the 9th? Thanks!
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Hi, does anybody know if is possible to add the same e-mailadress for two different accounts?
How do I change the registration address (mandatory but it shows no choice outside of the U.S.) to include Canada? I am NOT asking about dial in, but the registration page.
