Hi,

Zoom Events seems to be having issues with assigning individuals into breakout rooms. When setting up breakout rooms during the live meeting, we also like to manually assign people to the room they need to be in.  

However, we've noticed that there is always a handful of people who do not show up on the list to be assigned and are unable to assign them to a room overall. Trend seems to be that people who join the meeting via the WEB PORTAL can NOT be assigned to a room. 

The people who joined the meeting via the web portal still can NOT be assigned even when we set to "automatically assign" attendees into random groups.

I know this has been an issue that other users have experienced, but I'm not seeing any posts about it which is very surprising!

I hope we can fix this glitch soon as interactive breakout rooms are a major component to all our events!

Thank you,

Aileen

Hi there! We've been using EventBrite integration with Zoom Webinar since May. We had not been having any real issues, until last week. For our event last week and this week,  when people go to the event page, and select "Join Now", it will default to streaming the Webinar within their browser. Either there will be no picture, or there will be the video with no sound. If they exit and go back to the event page and select "Open in Zoom", then it opens the Zoom application and works. This streaming within the browser seems to be new, as we did not run into this issue previously. We are afraid that we are losing attendees as a result as they just give up. Has anyone else run into this issue and if so, how did you resolve it?

We have an event with 220 attendees and want to have 8 Facilitators with 5 breakout rooms each.  If we give each Facilitator Admin rights, can we have all 8 sessions running at the same time on the same Zoom account?

We are planning to pre assign the break out rooms so once they are in their room, the Facilitator will be able to move them in and out of their breakout rooms. Would they all have to be on separate links?

Would we be able to then bring them altogether in one main room or would they need to leave their previous meeting to come back to the main one? 

Is this how you would set it up? I'm open to feedback on the best way to do it. We want to minimise the time it takes moving people in and out of rooms. 

We have a webinar where we share some information as a comment. The comment gets lost in the sea of text in a webinar with a lot of attendees. We wish to PIN the comment in the comment box. Attendees should not have the right to unpin the comment.  How can we achieve this? Kindly guide.

Can I set up the settings so the only thing on a screen is the active speaker?  We do hybrid meetings  and have a screen set up for the people in person to see the presentation and a separate screen to show the people speaking on zoom.   Currently, when you speak, you also see the shared screen.   I'd like it, if possible to show only the speaker so it takes up the full screen.

Здравствуйте. Я столкнулся с проблемой увеличения количества участников конференции. 

Недавно мы начали создавать свое сообщество и нам нужно уже больше 100 участников.

Я хочу взять тариф для бизнеса чтобы расширить конференцию до 300 участников, но постоянно происходят сбои при попытке оплаты.

Что-то пошло не так при попытке повысить класс учетной записи. Убедитесь, что ваши данные для выставления счета актуальны, и что вы отключили все блокировщики всплывающей рекламы при оформлении подписки, поскольку они могут конфликтовать с recaptcha. Если проблема сохраняется, попробуйте другой браузер или обратитесь в Zoom за помощью по электронной почте или телефону: 1-(888)-799-9666, доб. 3.

Вот такое сообщение мне ни о чем не говорит, любые попытки получить обратную связь от человека не увенчались успехом, боты ничего не помогают.

Подскажите как решить проблему или как достучаться до поддержки чтобы пообщаться с живым человеком, а не с ботом.

Hello All, 

Does Zoom offer any type of General or Professional Certifications ?  I haven't been able to find anything. I work in my university's IT department and would like to be able to better help our Zoom users and if had some credentials

that would lend more to my perceived value to them.  I was thinking in the area of Meetings and Webinars. Maybe that is too rudimentary for Certifications but I thought i would at least ask. 

Thanks, Glenn