I've had several payments received by Stripe for ticket sales to my event which opens this week but they don't show up in 'Orders' in the registration tab. Anyone else experiencing this? I have put a ticket in to support, just wondered if Zoomtopia was taxing their servers or something...

Hi 

I am setting up a paying event on Zoom Events, when asking the cost of my tickets, I can only charge in $, is there a way to change the settings in Euros, also I cannot change the location of my company, it is blocked to the USA, 

Is there someone who can help me?

Many thanks

Julien

I noticed that there is not a Source Tracking report offered as an option on the post-webinar reports page.

• Is this data included in another report, such as Registration Report?
• If not, are there plans to add Source Tracking report as an option on the post-webinar reports page? Another convenient option would be to include in the actual registration report, but I would be happy with either option. 

I broadcast video by zoom (it's not screen sharing), with videos showing at 30 fps normally. But when I use slow motion videos the fps always drops to 11, 15, hurting the video display. Why does it happen? And what can I do to solve, always leave it at 30 fps?

I am hosting a Zoom Events Conference and when in a webinar or meeting and I click Polls the button to "create" a poll is present. But when I click it it takes me to the main screen for the hub. My zoom settings are enabled for creating polls in webinars and meetings. Please help! My conference starts tomorrow!! Thanks for any help anyone can provide.

Hello,

I have a question regarding the chat options in a webinar. I'm aware of the option to allow to chat with everyone / hosts and panelists in settings. However, I was curious if it's possible to set by default that attendees automatically have the option to chat with everyone as the first one, since usually the option to chat with hosts and panelists is preset.

Thanks for your help,

Anna-Marie