Hi, folks - New community member with an emergency issue, any help appreciated.

I'm host. My control panel under Interpretation says "Original audio - interpretation off" and I don't know how to turn interpretation back "on", so that she can speak on the original audio channel, and the interpreters can do their thing on their channel.

In my original session this morning, my co-host/panelist's account somehow got designated an interpreter - she's not, she's the speaker. I couldn't find a way to delete that designation, because she wasn't listed on the interpreter setup panel.

I set up a new webinar session and had her log in on my personal account, in case the "interpreter" designation was somehow tied to her login... but I still have the problem. 

We ran a similar session two days ago without these problems. Was there an update or change to the interpreter functionality?

Lee

Hello everyone!

I have just taken over the management of our Zoom account and I have a couple of questions as I am not overly familiar with the platform.

Our current subscription is as follows:

- Pro (9x licences)

- Webinar (500 + 1,000 + 1,000 users)

We use Zoom exclusively for Webinars, as we use a different solution for day-to-day meetings.

Questions:

1. At present, if a member of the 'webinar team' wants to run a Webinar (e.g. the 500 users one), they login to Zoom with the email address associated with the Webinar account and setup the webinar. The challenge I have is that if the 'webinar team' has 4 people and they alternate at organising webinars, they all login with the same 'shared' account which is something I don't want. How do I setup a Webinar account to be managed by multiple people, using their own individual credentials?

2. Related to point 1., is the number of licences I currently have (9) the total number of individuals I can setup in my Zoom account to manage my 3 Webinar subscriptions?

3. Can I run multiple/simultaneous Webinars using one Webinar account?

4. How do I setup people in our subscription, so that they can manage one Webinar (e.g. the 500 users one), but not the other ones?

I am sure more questions will come up, but I start here 🙂

Thank you in advance.

I want to run a registration report as of a specific day.  For example today is 2/16 and want to see who had registered as of 2/14. We made some changes to our custom registration questions on 2/15 and now the answers to the questions from everyone who registered prior to 2/15 are gone.  I would like to run an as of date registration report.  Is that possible?

Hi Community, 

we are going to setup our first ZOOM Webinar to approx. 400 attendees. We are using broadcast equipment with BlackMagic WebPresenter (Black Magic Atem lookalike) to present professional mixed pictures from three cameras via a "WebCam Input" towards the audience. How can I assure that me and my team are streaming best video quality 1080p towards the audience. Is their a plug in or service (via Zoom) available to generate a stabile high quality video output without bandwith limitations (via Zoom)... I aprreciate your ideas and comments very much. 

Best regards, 

Martin 

Need your advice on how to pre-approve large users to join specific zoom events.

We plan to have a 3-days conference with around 400+ participants and I found Zoom Events might help those 400+ participants to easily join the daily events on the conference (instead of sending them individual zoom meeting links).

However, the process of registering for the events is somehow complicated for those ordinary participants - so thinking that will still use Zoom Events but would like to see the possibility for those 400+ participants to be automatically registered for all events (pre-registered by the host), hence the participants just need to log-in to events.zoom.us and can easily see the list of program events and easily join the zoom meeting of the specific program.

Appreciate your sharing - much appreciated and thanks.

Looking for help using OBS (or xSplit) with Zoom Webinar.  I run night classes nightly using Zoom Webinar.  I use my logoitech webcam and Sharing my screen so the students can follow along with class.  Which works as it should.  However I would like to improve the quality of my classes by using OBS or Xsplit where I can add overlays with lower thirds or images. I got both to work BUT when testing everything the quality for the Participant is very low. Once I have everything setup in OBS I start the Zoom Webinar. Rather then sharing my screen I select the OBS as my webcam. I no longer use share screen because OBS is no doing that as part of what is being outputted.  Zoom then displays what I have setup in OBS but its always blurry no matter what I do. To the point it is blurry even though the settings in OBS or Xsplit are set to a high output bitrate and 1080.  

Anyone proficient with using OBS or Xsplit with zoom that can help?

PLEASE give us the ability to export individual join links for all panelist to an excel document so we can provide links  to an event organizer who is not running the event and needs them all. And make this a generic webinar feature, not a hidden feature of the events license.
Or better yet, give all webinar features across events or webinar licenses. Your model currently is busted and dishonest.

I've been tasked with creating webinar templates for multiple boards/commissions and sharing those templates with appropriate staff who will be hosting the webinars.

Senior management that assigned me this task mentioned that this can be done by adding said staff member to a webinar and making them host. However, after doing so with one of my colleagues, we were unable to find a way for them to save the template used for the webinar.

Someone please let me know if the sharing of webinar templates is possible, and if so, how it can be done. Your help is much appreciated!

Hi there,

I'm creating a Zoom webinar and I noticed the option to enter in speaker info is gone from the Branding tab. Does anyone know what happened or where it has gone?

Is anyone else experiencing this?

Any help would be much appreciated! Thanks.