Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Error message when opening link for zoom call recording sent in email

Hi, sent a email with a link for a previously recorded zoom call . When I attempt to open it I receive a message "because of its privacy setting this video cannot be played here" suggestions

Attendance Report Missing Emails

When pulling an attendance report, the report is not showing the registrants emails. Does anyone know how to fix this?

retrieve participants' emails following a webinar

Hello,I hosted a webinar last night and I want to retrieve the participants' emails.But when I go to the corresponding report, there are the names of the participants but it is impossible to find their emails. I can't find how to make them appear tha... Show more

Hello,
I hosted a webinar last night and I want to retrieve the participants' emails.
But when I go to the corresponding report, there are the names of the participants but it is impossible to find their emails. I can't find how to make them appear that they gave it to fit into the webinar.
Can you help me ?


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Resolved! Attendee's email address are not recorded

I downloaded the attendee report, but attendee's email address are not recorded in the report. What should I do?

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Is there a limit to the number of custom questions there are on a webinar registration site?

Is there a limit to the number of custom questions there are on a webinar registration site? I am trying to add a 2 additional custom questions to an existing webinar. The current custom questions list has 7 questions but it continues to tell me "a q... Show more

Is there a limit to the number of custom questions there are on a webinar registration site?

 

I am trying to add a 2 additional custom questions to an existing webinar.  The current custom questions list has 7 questions but it continues to tell me "a question like this already exists".  Any help would be greatly appreciated!


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Salesforce: Lead Conversion Issue

We are using the Salesforce integration with Zoom. When a user converts a lead (to an opportunity) the system is resending the invite for any Zoom event that was on the lead. Why is this happening? Is there a setting that needs to be turned on to pre... Show more

We are using the Salesforce integration with Zoom.  When a user converts a lead (to an opportunity) the system is resending the invite for any Zoom event that was on the lead.  


Why is this happening?  Is there a setting that needs to be turned on to prevent this?

 


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playing a video during live webinar

Good morning all, hoping you can help. We'll soon be running a live webinar and, about halfway through, want to play a 10 minute video file. I can't seem to find a place as a webinar host to actually embed that video so that I can just click 'play' a... Show more

Good morning all, hoping you can help.

 

We'll soon be running a live webinar and, about halfway through, want to play a 10 minute video file.  I can't seem to find a place as a webinar host to actually embed that video so that I can just click 'play' and it'll start showing to all participants.

I may be being dense, but surely there's an option somewhere to upload the video file before the webinar starts which is then just ready to play at the click of a button - rather than having to load it up in a different video player, then having to switch screens and 'share' the host's screen?

 

Many thanks in advance!


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Webinar with 87 participants but report indicates no one attended

I just concluded a two-hour webinar (required registration, email address etc.). I attempted to pull an attendance report and it shows that no one attended. 

 

Usage<active users report indicates 87 participants but when I click on the hyperlink, there is nothing displayed. 

 

Screenshots below. 

 

?

Editing zoom webinar dates + Alternate webinar host

Hi, I can't figure out how to do 2 things:1. Make a co-host of the webinar, I can only see panelists addition2. Enable waiting room in webinar, like meetings Also, when I changed the date of my recent webinar, the added calendar invite doesn't refres... Show more

Hi, 

 

I can't figure out how to do 2 things:

1. Make a co-host of the webinar, I can only see panelists addition

2. Enable waiting room in webinar, like meetings

 

Also, when I changed the date of my recent webinar, the added calendar invite doesn't refresh or get removed, this is a request I wanted to raise to zoom.


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how to remove phone and job title from registration form?

On the registration form  of the webinar I have mandatory fields phone and job title (see attached file)

I changed the default required fields for the next webinars but I want to remove those fields from the form 

Hoe can I do it?

Thanks

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