Do Webinar recordings remain available on a Pro account after a Webinar subscription is cancelled? | Community
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RDNiehaus
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December 21, 2022
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Do Webinar recordings remain available on a Pro account after a Webinar subscription is cancelled?

  • December 21, 2022
  • 1 reply
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Hello,

 

I have a Pro account and paid for a one month subscription to Zoom Webinar to host a one-off webinar, which I recorded. I no longer need the Webinar functionality, but I want participants to be able to access the Webinar I recorded. Will the Webinar recording remain available on my Pro account in perpetuity (assuming I don't use the rest of my account's cloud storage) or will it be deleted once my one month subscription to Zoom Webinar ends?

 

Thank you!

    Best answer by vescamilla

    Hello RDNiehaus,

    Thank you for your question! The recording is not tied to the webinar license, so it will remain on your account even if you cancel the webinar license. Recordings stay on your account until you delete them,  if you have set up automatic deletion, or cancel your account.

     

    I hope this helps! If this answers your question, please remember to click "Accept as solution" -- thank you!

    1 reply

    vescamilla
    Community Champion | Employee
    vescamillaAnswer
    Community Champion | Employee
    December 21, 2022

    Hello RDNiehaus,

    Thank you for your question! The recording is not tied to the webinar license, so it will remain on your account even if you cancel the webinar license. Recordings stay on your account until you delete them,  if you have set up automatic deletion, or cancel your account.

     

    I hope this helps! If this answers your question, please remember to click "Accept as solution" -- thank you!

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