Hello,
I'm using Zoom Sessions and I'd like to import my speakers into a session via a CSV file.
I've been doing this for a long time on Zoom Webinar, but here, I can't import my CSV file (which conforms to the downloadable template and is not UTF-8 encoded, as I've seen that this can cause problems). The file contains 5 or 6 names and e-mail addresses and is 320 bytes long... but I get the message “this file exceeds the maximum size limit”.
I'm using Firefox, all my browser extensions are disconnected for the Zoom site and events.zoom.us
I don't understand. Have you ever had this problem, and what's the best way to solve it?

Hi, I'm running a webinar for a voluntary group.  I've bought the package and scheduled a webinar, but cannot figure out how to separate the 10 speakers from the 100 attendees when I send out the Zoom invitation.  It is all very confusing. 

Do they get different invitation links?  THanks if anyone can help.

Brenda 

I have used "Record active speaker with shared screen" several times before to record online sessions where I teach a class using slides and where my picture is visible on the screen next to the slides. After the upgrade to Zoom workplace was installed this is no longer working. The recordings now only shows the slides, not my picture/the active speaker.

Under "My recordings" the recorded file is still named "Shared screen with speaker view" but the speaker view is not there, only the slides. In addition to choosing "Record active speaker with shared screen" under Cloud recording settings, I also set the settings in zoom to record "speaker view" and "shared screen" and 

the two other recorded files show what they are supposed to, but not the "shared screen with speaker view". I should also mention that Zoom has crashed several times today when I have tried to record after the download of the upgrade. 

Hello-

In order to add someone as an alternate host to a webinar - does the alternate also need a webinar license? The alternate has a paid business license. Our end users want another person to be able to join the practice session. I am not sure if this is possible without both having webinar licenses.

Dear All,

I would like to ask for clarification regarding the type of Zoom license I should use for the following requirements:

1. I need to import a list of participants (registration via a Zoom registration form is not possible).
2. I need to use breakout rooms.

Am I correct in understanding that the Zoom Sessions license would be the most suitable for these needs?

Thank you in advance for your guidance.

Kind regards,
Marta

Good afternoon! My question is about video quality in Splash's embedded media player. My company is in the process of switching streaming platforms and I've started testing Zoom webinars embedded in Splash's website. When I look at the video in Splash, it looks way softer/blurrier than in the zoom desktop client. I reached out to Splash, and they said "The features of the Zoom embed and native app are not 1:1. For example, Zoom's embed has a limitation of a 360p video resolution. As Zoom continues to update their SDK -- check out Zoom's public change log  -- Splash will make updates that will automatically reflect on your Virtual Event Page."

My question is, is there anything we can do on the Zoom side to make this video quality any better in Splash? Are there any specific settings we can change in the Zoom admin portal, or any guidelines for streaming from our event space and streaming computer? We are using Zoom Pro accounts as opposed to Business accounts and our streaming software is vMix in case that helps. 

Thank you very much in advance, I love this forum!

I was trying to record a webinar interpreted in Portuguese locally, as a panelist, and the recording was interrupted with a message of insufficient disk space, but I had more than 60G unused. I tried on another Mac computer and the same happened.

I am very used to doing this, and it never happened before. 

I'd appreciate any heplp

Hi! I will be using webinar breakout rooms for the first time today. I scheduled the webinar BEFORE upgrading to Zoom sessions. I have enabled breakout rooms in account management... just concerned that the breakout rooms wont be there when I start the webinar! Is there any way to test it? I tried a test webinar and maybe because it was just me there, the breakout rooms wasn't showing in the webinar controls. 

Do I just have to trust it will appear for me? 

It would be better to be able to create the rooms before the webinar starts!