We are set up to have Zoom recordings automatically added to a contact in Salesforce. The problem is that the recording does not show up on the contact record if the email address is anything other than my company email address (e.g. *********** is who I had a meeting with but the recording does not appear, it only appears if I change the email on the contact record to ***********.

Does this have anything to do with the excluded email addresses? 

NOTE: We are not using the zoom integration app. This is set up through Zoom connector, so there is only a push from Zoom to Salesforce.

Hello,

We had a two-day webinar and noticed that for both days, there were about 20-30 rows of the same name with varying times and sessions. The webinar was 3 hours long, and there are multiple rows with this name that show they were in the meeting, for example, 207, 177, 195, 214, 213 minutes, etc. Do you think this attendee was able to share their specific Zoom link with others, and that explains the 30 repeated names and high session times for each repeated name?

I attached an image of how it looks with the name blocked out, but it is the same name over and over again.

We are trying to get an accurate count of attendees and don't want to miscalculate just because the name is the same. 

Thank you!

Hi,

I'm setting up our sponsor/exhibitor profiles for a conference in zoom events.  We are not using the expo function, we will just have the profiles with all their info and downloadable docs etc. When setting up the profile there's an option to add in things like their twitter address, youtube, website etc. Once I save and then go and have a look at their profile, none of these links are showing.  How can I get them to appear on their profile please?

Hi there,

I can't seem to find the answer to my question.

On zoom Webinars I can plan to send a follow-up email up to 6 days after the Webinar to attendees and Absentees.

How do you define Absentees? People who registered to the webinar and didn't attend or people who received the invitation and never responded?

Thanks!

Last week during an webinar, our keynote presenter wanted to share his PowerPoint-presentation. But we encountered some problems. He could share his PowerPoint, but not in the full screen presentation-modus (see attached file).  While he could scroll further to the next slide on his laptop, we stay freezed at the first slide. The only way he could manage to let us view something was to select the next slide in the slide-menu on the left. How can we make sure this won't happen again. On the other hand, when I as a hist was sharing my presentation, other watchers said I had the same problem as well. Did I managed something wrong in the settings of this webinar? Very strange, since I am already familiar to use ZOOM for over two years now, and this was the very first time this was happening.

Thanks for your responses and fine holidays ! 

I'm trying to set up admin templates for webinars that my team runs regularly with our customers. Right now when we update a template, each team member has to update it manually. We'd love to use the admin templates feature. However, the description field has a really short character limit compared to user generated templates.

Is this a bug? Has anyone found a workaround? What's going on here?