Zoom has removed the webinar service from my account (despite having an active license), and I had active webinars accepting registrations. What will happen to those events and to the people who registered for them and how do I get this fixed so that we can run our webinars. 

Hey there,

I am currently creating a new webinar for our event series.

Last year, the work was done by an agency that had added minor details that I can't find at the moment.

For example, a clock with background music was always played before the webinar started. Where and how can I set this up?

At the start of the webinar, a short video was automatically played before the moderator could be seen. Again, the question. Where and how can I set this up?

Thanks for you support!

Cheers,

Jan

Hi,

We want to host a webinar during which we want to involve the attendees in our discussions. To ensure quality interaction, we also want to be able to see (video on) the attendee who will be speaking. This means the attendee has to be given Panellist rights.

During a webinar we tried this, but got error code 3041. I entered the webinar as attendee and my colleague was host. She could invite me to become panellist, I got the invitation on my screen, but when I clicked to accept, nothing happened and my colleague got the error code.

The Zoom articles to support in this only speak about making attendees panellist before the webinar starts, but not how during webinars.

Your advice would be highly appreciated!

Best,

David

Hey folks. So I have a webinar coming up. The event itself starts at 6:30, but panelists show up at 6 to make sure everything is good to go. Participants also join the meeting early, but I'd like to find a way to ensure that the panelists can speak in private until the actual start of the event. I've considered a waiting room but I'm also not entirely sure how to go about this. It would be best if everyone could join whenever they want, but participants cannot hear panelists until it's time for it to actually start.

I would appreciate you help me and my team. Here's our need. We Will have a webinar and a number of attendees who Will interact with a presenter AND I need the panelists to be able to interact with the presenter unnoticed to attendeesduring presentation . Can anyone help?

Once I select Live on Facebook from the "more" tab, my computer goes to a screen asking to allow ouroborosbrowser.exe to make changes. I am not getting the steps within zoom that all the instructions tell me I should have. Like to select the event where I want to go live in for example. Any suggestions? I feel like I need to change a setting or something?

Our panelists entered the practice session/backstage but couldn't turn on their video. It said "host has blocked video" and when I went into my Zoom account, I saw that the video was turned off for panelists in the individual session/webinar, but I'm unable to edit it there in my account. 

When I click "edit event" in my zoom account it takes me back to the Zoom event/hub. Where in that hub can I change/turn on panelist videos?