Zoom Events and Webinars
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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! Registration end date

Hi! I need to set an end date and time in a webinar registration. How can I do it? Thanks for your help.

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Resolved! Offer on-demand webinars in Zoom Events on specific dates *without* having to specify a time

We are planning a multi-day event that will have participants from across the globe. We would like to offer on-demand webinar sessions each day that participants can access when best fits their time zone. We will also be offering live, moderated sess... Show more

We are planning a multi-day event that will have participants from across the globe. We would like to offer on-demand webinar sessions each day that participants can access when best fits their time zone. We will also be offering live, moderated sessions at specific times of the day. 

 

I've done a few test events and cannot seem to find a way to have a pre-recorded, on-demand (simulive) session just available for the day without assigning specific time slots. Am I missing something? Or, to achieve having the on-demand content available all day do I need to have it appear as multiple sessions throughout the day (which - is definitely not optimal and will be confusing to participants).

 

Thanks in advance!


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Why do I not have permission to live stream? (200)

I'm getting this error message. Why? And how do I fix it. We are a nonprofit hosting Candidate Conversations for our city's voters next week! HELP!

 

 

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Resolved! Zoom Events webinar - improve experience for event registrations

Hi, We are running a single webinar using Zoom Events. I did not realise that registrants must have a zoom account to register for the webinar. Even with email access, the registration process (with a verfication code) is cumbersome on potential atte... Show more

Hi,

 

We are running a single webinar using Zoom Events. I did not realise that registrants must have a zoom account to register for the webinar. Even with email access, the registration process  (with a verfication code) is cumbersome on potential attendees.

 

What solutions exist to ease up the registration process?

 

Is it possible to integrate with another platform (Eventbrite etc)?

 

Many thanks

 

 


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you cannot start your video becasue the host has stopped it

I have setuo breakouts in zoom meetings using webinars but panelist or alterntaves hosts who join cannot use video. The message they get is: "you cannot start your video because the host has stopped it". As host i cannot find a sitting anywhere to re... Show more

I have setuo breakouts in zoom meetings using webinars but panelist or alterntaves hosts who join cannot use video. The message they get is: "you cannot start your video because the host has stopped it".

 

As host i cannot find a sitting anywhere to resolve this and am desperate as have any event coming up very soon. 


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Registration payment option not coming up after paypal setup complete

I have set up paypal under zoom webinar but when I go to edit that payment is required there is nothing there to click. Everything is set up and the setting says paypal is connected. What am I missing??

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Interpretation shows wrong language (English instead of French)

During a webinar of which I am the host, we have several different language interpretations running at the same time. However, often the French translation shows as being assigned to the English channel, even though it is set up correctly in the dash... Show more

During a webinar of which I am the host, we have several different language interpretations running at the same time. However, often the French translation shows as being assigned to the English channel, even though it is set up correctly in the dashboard.

Does anyone else have this error or know how to resolve it?


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ASL interpreters rotation in the new ASL channel

I have been testing the new ASL interpretation channel. I generally have two ASL interpreters that rotate every 15/20 minutes or so.I have not used the channel yet in a webinar because I can't figure out how ASL interpreters activate/deactivate their... Show more

 I have been testing the new ASL interpretation channel. I generally have two ASL interpreters that rotate every 15/20 minutes or so.

I have not used the channel yet in a webinar because I can't figure out how ASL interpreters activate/deactivate their videos when they rotate in their function. Any ideas on how to do this? Are they able to do this on their own or does the host need to intervene? Thanks in advance for your help. 


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Zoom Events-Paid Events for Puerto Rico?

I noticed in a support article (Geographic availability for attending Zoom Events) that Zoom Events has geographic limits for paid events. Is it available for United States territories like Puerto Rico?

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Few Registrants who have participated in Zoom Polling are not showing in attendee list

Experiencing a data issue while extracting Webinars Analytics data using Zoom Attendee and Polling API.In API response, we have found few cases where registrants are available in poll data but not in Attendee data.Logically polling registrant list sh... Show more

Experiencing a data issue while extracting Webinars Analytics data using Zoom Attendee and Polling API.
In API response, we have found few cases where registrants are available in poll data but not in Attendee data.
Logically polling registrant list should be subset of attendee list. 

Same is happening when we manually extract Analytics report from Zoom platform. 
Please suggest how can I solve this. 


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