Questions to ask management as opposed to workers

[Jacq]

I'm a new auditor and after people's suggestions about the kinds of questions they use to efficiently get info from senior management when undertaking an audit. When I used open ended ones they seemed a bit unsure what I was asking.  I then struggled to quickly come up with alternatives. I've been through all the training workbooks and can't find anything specific. I was auditing Human services quality standards.  for example what do you ask senior managers, what do you ask Finance and what do you ask HR to elicit info quickly?