Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

maximum per year?

With a Webinar 500 licence , is it 500 maximum per webinar or per year ? 

thanks 

 

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ERROR 300 - This email domain has already been managed by another account. (300)

I tried to purchase a 1-month add-on webinar as I have done in the past, but this time I received the following error message: This email domain has already been managed by another account. (300). The account has 2 users: myself (owner of zoom accoun... Show more

I tried to purchase a 1-month add-on webinar as I have done in the past, but this time I received the following error message: This email domain has already been managed by another account. (300).

 

The account has 2 users: myself (owner of zoom account) and another colleague (Admin of zoom account). I do not have any other zoom account with the same email address. However, my colleague does have another zoom account with the same email address. (I am not sure if that has anything to do with this error).

 

Any suggestions how to resolve this issue so I can purchase an add-on webinar plan as before?

Thank you!


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Resolved! Alternative host

I tried to add my assistant's email as alternative host to a webinar I've scheduled. Zoom says that email can't be added for some reason. I am on the Pro plan and paid extra to do a webinar. Is there some way to add her? If not, how do I enable her t... Show more

I tried to add my assistant's email as alternative host to a webinar I've scheduled. Zoom says that email can't be added for some reason. I am on the Pro plan and paid extra to do a webinar. Is there some way to add her? If not, how do I enable her to get on for a practice session. Is there a special link for that? This would be a few minutes before our webinar. 


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Resolved! Help! Zoom Events, problem with publishing

Hi new to zoom events, have successfully run 2 conferences hosting numerous sessions at the same time. However, I am trying to publish an event, similar to the ones I've already run, and I keep getting this error message: business_info_is_not_set I'v... Show more

Hi new to zoom events, have successfully run 2 conferences hosting numerous sessions at the same time.  However, I am trying to publish an event, similar to the ones I've already run, and I keep getting this error message:

 

business_info_is_not_set 

 

I've been through everything and I can't find anything referring to business info.

 

Can anyone help/advise?

Thanks in advance

 


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Severe Web Client Streaming Issues

We have a large event this coming Thursday where we anticipate 1,500 attendees. It is all simulive. When testing and viewing on the web client, we have been experiencing very significant issues with the video and audio. The video lags, the audio gets... Show more

We have a large event this coming Thursday where we anticipate 1,500 attendees. It is all simulive. When testing and viewing on the web client, we have been experiencing very significant issues with the video and audio. The video lags, the audio gets out of sync, we get low bandwidth or unstable network prompts. This is a very important event, and a lot of our attendees will be joining via the web client as opposed to the app for various reasons, despite our communications that the app is best for optimal viewing. Has anybody else experienced any sort of issue or has anybody raised anything to Zoom? We can't be the only ones experiencing this. We've tried literally everything. We were up until 3 a.m. today playing around with files types, tweaking any potential setting that we think could be causing the hang-up. We just tested 10 different sessions with 10 different file types, so have tested this extensively with every type of video file setting and session formats (even a live event that's screen sharing the file). We don't know what else to do and are afraid we are going to have 1,000 angry attendees on Thursday.


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bertanya

Selamat malam ,saya mau bertanya Bagaimana cara mengganti layar latarbelakang di zoom aplikasi seluler?.....

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Resolved! Session editor permissions for Zoom Event are different from article

I have two questions about session editors.1. The following article describes the session editor role.Single session can have a session editor, but I cannot set a session editor for a multi-session eventZoom Events roles and permissions 2.In the foll... Show more

I have two questions about session editors.

1. The following article describes the session editor role.

Single session can have a session editor, but I cannot set a session editor for a multi-session event

Zoom Events roles and permissions

Ohkawa_0-1735259961301.png

 

2.In the following article, the session editor can edit most of the session settings, though,
However, in a single session, my examination of session editing privileges shows that the session editor has only very limited privileges, such as adding shared content.

Editing session or speaker bios

Ohkawa_1-1735260321925.png

 

Is this a bug? Have they changed the specs?
Can someone please answer me?


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By
Community Champion | Customer
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Embedded PPT videos lagging/choppy in Webinar

I have a panelist presenting ongoing Webinars with us. When we reviewed her slides -- which included embedded videos -- with just the two of us in a Meeting, the audio/video synced up no problem. When we presented the actual Webinar on the day of, th... Show more

I have a panelist presenting ongoing Webinars with us. When we reviewed her slides -- which included embedded videos -- with just the two of us in a Meeting, the audio/video synced up no problem. When we presented the actual Webinar on the day of, the audio played smoothly but the video was choppy and lagging. These were embedded video files, not embedded YouTube links.

 

We are running a Webinar (I am Host, she is Panelist with co-host permission) and she is using a Mac (unsure which iOS). She's doing Advanced --> Share Portion of Screen (so she can still see her PPT Presenter View), and checking both Optimize Sound and Optimize for Video Sharing. We are recording the Webinar for asynchronous viewing. We have made sure both her Zoom and her PPT are fully updated. She is spot lit and keeps her camera on; my camera is off.

 

Please help!

 


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Zoom randomly deleting meetings

Hello,Curious to see if anybody else faces this issue. Whenever I create a meeting with a randomly generated room, the moment somebody else accepts the outlook invite zoom deletes the meeting and I need to recover it from my trash can to put it back ... Show more

Hello,


Curious to see if anybody else faces this issue. Whenever I create a meeting with a randomly generated room, the moment somebody else accepts the outlook invite zoom deletes the meeting and I need to recover it from my trash can to put it back on my calendar. Would really appreciate any insight on this!

 

Thanks.


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Location incorrectly identified by Zoom as being outside of the UK

What can I do to resolve Zoom incorrectly blocking UK users from joining a UK-only meeting? Multiple users, based in Wales, have recently been blocked from meetings on the incorrect basis of being in Germany or the Netherlands. How can this be fixed? 

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