Hello,

Curious to see if anybody else faces this issue. Whenever I create a meeting with a randomly generated room, the moment somebody else accepts the outlook invite zoom deletes the meeting and I need to recover it from my trash can to put it back on my calendar. Would really appreciate any insight on this!

Thanks.

Hello, I hosted a webinar yesterday. In the morning I checked the link. What I did not realize by doing this is it would create a recording for the meeting. Therefore the meeting in the afternoon whilst it recorded, I cannot find the file. It is saying convert in the recording file - but the zoom file has the two recordings from the morning. The recording is due to be distributed and I don't know how to retrieve it. It was recorded locally. Any help you can give would be really appreciated!!

I have my own 500-seat webinar license - but I need a certain upcoming event on October 4 to use our company's 1,000-seat license (email hidden). How do I make sure that my event is pointing there AND how will I be able to log into that at the event time?  We make our events in CVENT which integrates with zoom.

When sharing music on advance sound audio share/ computer sound share, the music is too quiet on my end, even volume is up on my computer and the source music shared from. How can that be remedied?

We have dance parties over zoom and I need the music on my end also to be heard loud enough. Other participants have enough volume to adjust to their own preferences. 

@members
Help with that would be highly appreciated.

Thank you

I am using Zoom Events and I am using ZoomISO to show some of the panelists to our live in-room audience. I am able to use ZoomISO to enter the event and session and show my webcam and audio, that isnt a problem at all. But, we cannot seem to get ZoomISO to allow us to send panelists as outputs. I keep getting an error in ZoomISO saying “Failed to request record/stream permission with error 9 (remember you cannot request permission in a breakout room)” . Do any of you have experience with this? I have a feeling I just need to make some adjustments to the settings in Zoom Events to make this work. I usually set ZoomISO to work with Streaming so I can record without an issue. I have it set to stream for the lobby, but in order to enable streaming in the sessions, I would need a streaming Key and code. The other option is to tell ZoomISO work with recording, but I cannot seem to find the area to allow hosts and panelists the option to record. Any help would be greatly appreciated.

Hallo zusammen,

bei unseren Zoom Events sind die Speaker häufig im Chat als reguläre Teilnehmer aufgetaucht, obwohl ihre E-Mail-Adresse korrekt unter "Sprecher" hinterlegt waren. Woran könnte das liegen und wie lässt sich dieses Problem vermeiden?

Die "Sprecher" sollten eigentlich als Sprecher gekennzeichnet sein, hatten jedoch die gleichen Rechte wie normale Teilnehmer. Gibt es Einstellungen, die angepasst werden müssen?

Vielen Dank vorab für Eure Unterstützung und hilfreiche Tipps.

Beste Grüße

Buenas tardes

Necesito hacer una consulta si alguien es tan amable en responderla. Lo que ocurre es que necesito realizar una reunión con varias personas, y mi duda es si puedo primero fijar una fecha sin tener que agendar en zoom.

Mi duda es si cuando uno entra agendar una reunión en zoom siempre están las fechas y horas disponibles o hay alguna restricción, como por ejemplo se debe agendar con cierta cantidad de horas de anticipación, no hay cupos, o cualquier otra situación.

Las fechas tienen que ver con cursos, clases por zoom por dos o tres días de tres horas cada clase.

Por ultimo, que plan recomiendan para este tipo de actividad.

Gracias

When we schedule a zoom event in our hub and people register, we do not receive any sort of notification. We have the little box checked in our notification settings to receive an email and a zoom notification (in the zoom events hub notification center) when changes are made to the event. Yet, we do not receive any sort of notification. I have had a ticket open for 2.5 weeks with Zoom support, but get no where with their service team. It's frightening that we pay a lot of money and cannot get answers. Any advice on how to receive an email notification when someone registers for an event would be helpful. 

Are the maps available on the web version if you are in-person mode?  I see them in the app, but not in the web version.  It would be nice for attendees to be able to see the maps if they join on their computer before the event but download the app.  Any suggestions?