Postponed webinar

Hi,I need to postpone my webinar but already have 160+ people registered. I see that I can edit the date and that if I click notify attendees they will receive a generic email about the change. Can I customize this email or is it best to send them a ...

NDI Functionality in zoom events?

Hi, one of our speakers wants to use NDI functionality for their session within zoom events. I have turned on NDI in our account settings under Zoom rooms but note it says to use it meetings and webinars must be started within zoom rooms. Does this m...

Focus Group with Backstage - Event or Webinar?

I need to create a focus group with 3 participants and a moderator. I want to send a Zoom Meeting invite to them where they click the url and get in the meeting. I also need the backstage feature where clients can watch and listen to the meeting in p...

Disabling Passcode for Webinars

The passcode section for a webinar I had set up was automatically activated and the option to de-activate it has been disabled with is a message that I should be contacting the "admin" to do that. Since I am the admin for my account, I am totally clu...

Registration - access denied to a potential registrant for my meeting

I am hosting a meeting which requires registration and one of my potential registrants cannot get to register - the message she gets is as follows: This meeting is for authorized registrants only. Please register with another email address. She tried...

Setting Price for Webinar Registration

I've done numerous webinars previously at was easily able to set the price and receive $ through PayPall.Just set up a webinar w/ registration. Still connected to PayPal for payment. But I don't see how to set the price, so people must pay before reg...

Live Webinar Function

How do we fix Error 3041 - Last night we ran a webinar and I wanted an attendee to jump out and put their video on but for some reason it wouldn't allow us to do that, any ideas please would be appreciated, as we are running with another one tonight ...

How long until recording posts to Cloud?