When I receive a Zoom invitation to my Outlook work email address, the invitation shows my private Yahoo address on the right and / so I can't save the event to my Outlook work calendar. It looks to be a problem with Zoom (not MS), because when I schedule a Zoom meeting and send it to myself, again, my private Yahoo address shows on the right. I'm on free Zoom, on a Windows 10 PC. How do I fix this please? Many thanks. 

Hi, I have a one pro account, but just want to set up one webinar of an event than will run for a few hours, so those who can't make it can join in. Can't be complicated I thought. Everything I've looked at says go into 'Webinars' and access it from there, but there's only links to more complication and faff. Can someone help please, it would be much appreciated ! Ta Tony 

I've been with ZOOM since 2020 and had absolutely no issues with conducting my classes until this morning.

Halfway through my class, ZOOM disconnected me. It took me a few minutes to logout and login. Luckily, my students are very loyal and were still there when I logged back, but it caused me a great deal of stress and I don't need this to happen again.

My account is paid to date. My device was charged 100%. I had no WiFi issues. What went wrong?

Can anyone help me to locate my cloud recording for yesterday's webinar? This is the very first time in over 2 years that I've had trouble locating a recording? Please help...SOS...

I am not able to locate a recording of a webinar I hosted yesterday, over 24 hours ago. This is unusual occurrence. I attempted to get support via telephone, but I was told that my account is not supported by phone support. I have a professional account, but I did not include my telephone number in my profile. It seems I need much support here:

1) I designated a co-host before pressing the recording button to store in the cloud.

2) Recordings of other meetings show up immediately; this one did not.

3) I pay US$ for a professional account; yet I am told my account is not supported by Zoom telephone support.

4) I did not include my telephone number in my profile which could be why they weren't able to identify my account status by phone.

I teach online people, I have more than 1000 students who come live in my basic course and more than 300 people come in advanced course, but my biggest problem is that I don't have any staff and when  If I do paid training for 1000 students, then some students share the link of the training with others, so that some people come to my class without paying fees, and I do not have enough time to approve everyone first after registering. 

I have email id of all students, is it so strict that I send email to those 1000 people and only those people can join?

Please help me @ZoomSupporter @Anonymous 

Hi, we have conference room systems that are not Zoom-based but will support  Zoom calls by allowing manual entry of the meeting ID and passcode. We recently ran into an issue where we tried to join this room to a Zoom Webinar/registration event but we were unable to do so. We hit a wall after we were prompted to register for the event after it had started. It asked for us to join the meeting by downloading and opening the Zoom client, but this was not an available option on this conference room system. 

Is there a way to invite a user to a Zoom webinar as if it were a regular Zoom meeting? Or somehow allow a single user to bypass the registration all together? 

I have a weekly Friday webinar with 10 occurrences. Some weeks are skipped due to holidays or scheduling changes. One of my weeks is missing. It may have been deleted previously but isn't under recently deleted events. I tried extending the series so there would be an additional event, then changing the date to the missing event, but I get an error:

You cannot save this occurrence because the time conflicts with an existing occurrence.

How do I fix this?