Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

What cause panelist links to change?

I have just run a webinar in which the panelist links had changed between the time I ran the practice session (a few days earlier) and the live event, fortunately I spotted in time and circulated the new links, what would cause the panelist links to ... Show more

I have just run a webinar in which the panelist links had changed between the time I ran the practice session (a few days earlier) and the live event, fortunately I spotted in time and circulated the new links, what would cause the panelist links to change?

I was under the impression that they were fixed once generated!

Thanks.


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Multiple concurrent events

Can I create multiple events on my hub at the same time?  Not, multiple sessions in one event with a joint lobby.  Essentially 2 lobbies at the same time for different conferences.

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Resolved! Keeping my zoom webinar background while streaming live on youtube

For the zoom webinar, we put in a wallpaper. But this background does not "transfer" to the youtube webcast (it remains a black background).

 

Is it normal? Any solution?

 

Thank you

 

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Marketo Zoom events webhook

Hi, we are getting an error 400 when running the Zoom events webhook in Marketo. It seems in the response that for some reason the email address we're getting does not contain @ but contains %40 instead. Maybe that's the reason. The error we're getti... Show more

Hi, we are getting an error 400 when running the Zoom events webhook in Marketo. It seems in the response that for some reason the email address we're getting does not contain @ but contains %40 instead. Maybe that's the reason. 

 

The error we're getting is 

{"success":false,"requestId":"v=2.0;clid=aw1;rid=INT_23f7baccbeb8004c","errors":[{"code":"10033","message":"{\"status\":404,\"error\":\"stock_not_exist\",\"message\":\"stock_not_exist\",\"newTid\":\"v=2.0;clid=us01;rid=INT_23f7baccbeb8004c\",\"timestamp\":1698156787431}"}]}
 
 
Anyone have an idea what is the cause for this and how to fix it?

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enabling webinar breakout rooms

I have upgraded my zoom pro account to webinar in one month mode for using the breakout room, but I find the prerequisite to enable the breakout room is Zoom Events or Zoom Sessions license. Can I buy zoom events licensee in one month mode now to ena... Show more

I have upgraded my zoom pro account to webinar in one month mode for using the breakout room, but I find the prerequisite to enable the breakout room is Zoom Events or Zoom Sessions license.  Can I buy zoom events licensee in one month mode now to enable the breakout room in webinars?  


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USB Microphone Crackling after a few minutes

I have a Polsen USB mic that we plugged in for a zoom webinar. When just two people were in, the audio was fine. We went live and a 3 presenter joined plus 50 attendees. The main mic started to crackle. It seems to be some issue with the audio compre... Show more

I have a Polsen USB mic that we plugged in for a zoom webinar.  When just two people were in, the audio was fine.  We went live and a 3 presenter joined plus 50 attendees.  The main mic started to crackle.  It seems to be some issue with the audio compression that Zoom employs.  Anyone else have this issue and what is the fix?


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Webinar: way to see host and her presentation in gallery view?

In other words, it would look like a webinar with 2 panelists, but one panelist would be a presentation.

How to Unblock a cancelled Webinar Registration

We accidently cancelled several Webinar registrations.  We are blocked when we try to reregister them.  How can we reregister those contacts?

 

Resolved! Recovering a the original Webinar Recording after trimming

I trimmed the end of my recorded webinar but would like to recover the full recording, is that possible, and if so, how do I do that?

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Sound issues zoom webinars

I am running webinars on a regular basis as the zoom owner and always with one panelist and normally around 150 attendees. I always have a test with the panelist (in webinar mode) before the webinar but more than sometimes the sound during the actual... Show more

I am running webinars on a regular basis as the zoom owner and always with one panelist and normally around 150 attendees. I always have a test with the panelist (in webinar mode) before the webinar but more than sometimes the sound during the actual webinar is much worse than the test (which always are good). I have so far not required any headset or mic for the panelist. What is the right set up and tech requirements to avoid the sound problem (video is always ok).


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