Hi all,

Hosting my first webinar tomorrow. I've learned there is not the equivalent to a "Waiting Room" in Zoom Webinar for me and my panelists and the advice is start as a "Practice Session" -- and just to confirm: to go live (that is, let attendees hear me / see us), I would then simply click "Start Webinar" and we would be live?

And if this is the correct order of events, my instructions to panelists and co-hosts would be to join the "Practice Session" ahead of time and then we all go live.

If someone can confirm (or deny) the above that would help put my mind at ease. Any other practices for this would be most welcome.

Thank you,

Rob

Hi all,

We have been using meetings and webinars successfully for events in excess of 200 attendees (our webinar package has 1000 seats)

This week we have a webinar scheduled and planned to use breakouts... not realising this is only possible with a Sessions or Events package.

We figured this limitation out and I persuaded my team to upgrade to Events. So far so good...

But now I found out we only have a 100 seat events package (because thats all you can get if you only want a 1-month upgrade, the bigger capacity upgrades are available for 1-year only)

But now I'm really confused... which seat limit applies?? We still have the 1000 seat webinar license and over 200 registrants... and the webinar is still a webinar (albeit now with breakouts and other new features enabled). 

Will the 200 people still be able to join? Or will Zoom cap the event at 100?

But how does Zoom decide (and hence how do I know) which limit applies? Surely it would be unfair to cap all our webinars to 100 now that we have the more expensive Events package, because we're still subscribed to Webinar.

So does the 100-seat limit only kick in if we use the new Events features?

Final bit of info: the settings still show "Webinar Size: 1000 attendees" for this event... so can I take it that the 200+ registrants will all get in even if I use breakouts?? Or will half of them suddenly get kicked out the minute I enable any of the new features from the Events package??

Any help most gratefully received! Thanks

I have two different Zoom accounts set up on Zoom One where different groups attend webinars at the same time. This morning at 12h30 SATS, both of the accounts crashed at the same time and would not allow the hosts back into the webinars. Both of the accounts were run on different PCs, different networks with back up power supplies and at different locations. What could have caused this and how do I prevent this?