How to stop unwanted webinar invites I never signed up for

[help543]

A company that I used to subscribe to receive a service from, but I have since cancelled, is continuing to add my name and email details to register to new webinar series. The company is then using this as an excuse to try to continue to charge my credit card to attend and view the webinars.

I never signed up for the webinars and I do not want to receive these spam emails.

How am I able to unsubscribe from these webinars that I never signed up to? (a fraudulent company is using the invites as an excuse to try and charge me for attending the meetings!)

[a_Vienna]

I have the same problem. And it looks like we need to pay Zoom to get answers here because this community is dead. How unfortunate!

[BigMoves]

Did you find an answer to this issue? I am getting non stop webinar notices from Zoom under a user/ sender I have no contact with.

[breynolds]

I have the same issue with a spammer. I opted in to an email list once and

he dumped my name into zoom webinars 4-5 times daily...ie changing the

time for the same webinar. Zoom needs a Cancel on every webinar. 

This is grounds for lawsuits.

[MarieM1]

I am having the exact same problem. I tried forwarding the emails to ***********, but I don't know if they are received or acted upon. I am still getting spam invites.

[MGSR]

Hello community members,

I'm sorry for the late response and the inconvenience you experienced.

 Please submit a report to Zoom Trust & Safety for further assistance.

[breynolds]

You need a "Report Spam" on EVERY email like GOto does.

Spam is Spam!!!

Someone really needs to sue you for this overlook

[MGSR]

Hello Community Members,

Thank you for your patience and continued support—we truly value your feedback.

We're excited to announce the rollout of our enhanced unsubscribe experience. For lower-tier webinar licenses, all webinar-related emails will now include an unsubscribe link at the bottom. With a single click, recipients can immediately unsubscribe from all webinar communications associated with that Zoom account.

If you change your mind, you’ll have the option to resubscribe right from the confirmation page—making the process quick and seamless.

To help us maintain a trusted email experience, please continue reporting any spam senders via the following link: https://zoom.us/trust-form.

Thank you for being a part of our community as we work to improve your Zoom experience.

[Buddy8]

That is a good start but the problem is you unsubscribe but they re-subscribe you again, it is a daily constant problem.

Can you address this please as I know many people are having the same problem.

[MGSR]

Hi @Buddy8,

Welcome to the Zoom Community! We're glad to have you here.

We've raised your concerns regarding the continued receipt of spam invitations despite unsubscribing. We'll keep you updated as soon as we have more information.

In the meantime, we appreciate your patience.