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Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!
Is there any way to share just the link to a session that has been created within an event? I want participants to be able to log directly into the session, rather than joining the event and then selecting their session.
Dear Concerned I purchased a Zoom product for August 2023. I had a big meeting and added 500. I paid for August, In September, YOu charged me for the large meeting which I did not pay, because I did not purchase it. Now you have downgraded my account because of an error in your billing system. Please note. I paid my billing for August. I did not request a big meeting in September. Please check your records. I feel very inconvenienced. Please resolve this issue urgently. Thank you.
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When expo booth representatives host zoom meetings in their spaces, are those recorded?
We are well versed in producing Zoom webinars, and are currently trialling Events; predominantly for the backstage area (a terrific innovation). However, it does not appear to allow the host to remain backstage whilst screen sharing directly into the live webinar. Is there a solution available here that allows the host to remain backstage whilst screen sharing to attendees?
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Can a Zoom co-host convert his/her co-host's meeting to a webinar on behalf of their co-host? My coworker/co-host does not have a webinar license and created a zoom meeting and sent out the link. They need their zoom to be a webinar and made me a co-host. The meeting does not show in my upcoming meetings so I do not know if I do not have Convert meeting to Webinar option to the right of the Start/Edit/Delete buttons at the bottom. Is there a way to convert it through my account even though I am not the owner? This is in an effort to not have to change the link for those who have already registered for her meeting
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Why did it place attendees of my webinar that required registration in a waiting room? I didn't see any notifications during the webinar that anyone was waiting in the waiting room like you would on a meeting. Any ideas?
I was recently experimenting with the 1080P setting checkbox while creating a new webinar. The quality upgrade for attendees was drastic. But I only seemed to get better quality when viewing on a PC. When I was viewing the same webinar on my Mac I was only receiving 640 X 360 resolution video. If I promoted that Mac up to a panelist, the video quality jumped to 1080. I was on the same internet connection for both the PC and the Mac, so it wasn't a bandwidth issue. Has anyone else seen the poor quality only while watching on a Mac?
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Whenever we host a webinar with external panelists, they always have issues joining and are forced to join as an attendee, and then I have to promote them to panelists. This makes it difficult to do a practice session prior to the webinar since I have to start the webinar to promote them. Any ideas of why this happens and how to make it so they can join as panelists the first time? I don't turn on the authentication to join, but would that make this stop happening?
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