Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Can co-hosts convert a meeting to webinar?

Can a Zoom co-host convert his/her co-host's meeting to a webinar on behalf of their co-host? My coworker/co-host does not have a webinar license and created a zoom meeting and sent out the link. They need their zoom to be a webinar and made me a co-... Show more

Can a Zoom co-host convert his/her co-host's meeting to a webinar on behalf of their co-host?  My coworker/co-host does not have a webinar license and created a zoom meeting and sent out the link. They need their zoom to be a webinar and made me a co-host.  The meeting does not show in my upcoming meetings so I do not know if I do not have Convert meeting to Webinar option to the right of the Start/Edit/Delete buttons at the bottom. Is there a way to convert it through my account even though I am not the owner? This is in an effort to not have to change the link for those who have already registered for her meeting


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Webinar waiting room?

Why did it place attendees of my webinar that required registration in a waiting room?  I didn't see any notifications during the webinar that anyone was waiting in the waiting room like you would on a meeting.  Any ideas?

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arrange ticket order in zoom events

I am trying to rearrange the order of the tickets displayed in the registration process. Previously, I was able to do this by adjusting the time when they were made available. This does not seem to work anymore. Does anyone know a way to change the o... Show more

I am trying to rearrange the order of the tickets displayed in the registration process. Previously, I was able to do this by adjusting the time when they were made available. This does not seem to work anymore. Does anyone know a way to change the order (which ticket comes first, second, etc.)? Tickets were added after the initial launch at different price ranges, and now they are no longer in order of cost.

 

Thank you


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Resolved! Poor Attendee Webinar Quality on Mac

I was recently experimenting with the 1080P setting checkbox while creating a new webinar. The quality upgrade for attendees was drastic. But I only seemed to get better quality when viewing on a PC. When I was viewing the same webinar on my Mac I wa... Show more

I was recently experimenting with the 1080P setting checkbox while creating a new webinar.  The quality upgrade for attendees was drastic.  But I only seemed to get better quality when viewing on a PC.  When I was viewing the same webinar on my Mac I was only receiving 640 X 360 resolution video.  If I promoted that Mac up to a panelist, the video quality jumped to 1080.  I was on the same internet connection for both the PC and the Mac, so it wasn't a bandwidth issue.  Has anyone else seen the poor quality only while watching on a Mac?


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External panelists not being able to get into Zoom

Whenever we host a webinar with external panelists, they always have issues joining and are forced to join as an attendee, and then I have to promote them to panelists. This makes it difficult to do a practice session prior to the webinar since I hav... Show more

Whenever we host a webinar with external panelists, they always have issues joining and are forced to join as an attendee, and then I have to promote them to panelists. This makes it difficult to do a practice session prior to the webinar since I have to start the webinar to promote them. Any ideas of why this happens and how to make it so they can join as panelists the first time? I don't turn on the authentication to join, but would that make this stop happening?


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What cause panelist links to change?

I have just run a webinar in which the panelist links had changed between the time I ran the practice session (a few days earlier) and the live event, fortunately I spotted in time and circulated the new links, what would cause the panelist links to ... Show more

I have just run a webinar in which the panelist links had changed between the time I ran the practice session (a few days earlier) and the live event, fortunately I spotted in time and circulated the new links, what would cause the panelist links to change?

I was under the impression that they were fixed once generated!

Thanks.


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Multiple concurrent events

Can I create multiple events on my hub at the same time?  Not, multiple sessions in one event with a joint lobby.  Essentially 2 lobbies at the same time for different conferences.

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Resolved! Keeping my zoom webinar background while streaming live on youtube

For the zoom webinar, we put in a wallpaper. But this background does not "transfer" to the youtube webcast (it remains a black background).

 

Is it normal? Any solution?

 

Thank you

 

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Marketo Zoom events webhook

Hi, we are getting an error 400 when running the Zoom events webhook in Marketo. It seems in the response that for some reason the email address we're getting does not contain @ but contains %40 instead. Maybe that's the reason. The error we're getti... Show more

Hi, we are getting an error 400 when running the Zoom events webhook in Marketo. It seems in the response that for some reason the email address we're getting does not contain @ but contains %40 instead. Maybe that's the reason. 

 

The error we're getting is 

{"success":false,"requestId":"v=2.0;clid=aw1;rid=INT_23f7baccbeb8004c","errors":[{"code":"10033","message":"{\"status\":404,\"error\":\"stock_not_exist\",\"message\":\"stock_not_exist\",\"newTid\":\"v=2.0;clid=us01;rid=INT_23f7baccbeb8004c\",\"timestamp\":1698156787431}"}]}
 
 
Anyone have an idea what is the cause for this and how to fix it?

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enabling webinar breakout rooms

I have upgraded my zoom pro account to webinar in one month mode for using the breakout room, but I find the prerequisite to enable the breakout room is Zoom Events or Zoom Sessions license. Can I buy zoom events licensee in one month mode now to ena... Show more

I have upgraded my zoom pro account to webinar in one month mode for using the breakout room, but I find the prerequisite to enable the breakout room is Zoom Events or Zoom Sessions license.  Can I buy zoom events licensee in one month mode now to enable the breakout room in webinars?  


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