Currently, approximately 100 people are registered for my webinar (via Zoom). Accordingly, confirmation links have been sent to their email addresses.

What will happen with these links after I disable registration? I want to disable registration to be able to send registered participants reminders with a 'direct' link (in the case of registration being enabled, it is impossible to create such a link) to the Zoom meeting 10 minutes before it starts. Unfortunately, Zoom currently only allows reminders to be sent an hour before, resulting in a loss of audience.

Our non-profit organization has been using Zoom for over 2 years, but this problem only arose in October 2023 when we published details of our offerings and posted Zoom registration links on our website. The problem is with PayPal integration.

At that point, and continuing to this day, every attempt to register for any of our Zoom webinars seems to fail after PayPal payment has been made. We have set up many test webinars and the problem occurs for every one.

What the customer sees is that, having paid for the webinar, they are re-directed back to Zoom, on a "Waiting for confirmation from PayPal" page, but the spinner never stops. It's as if Zoom never receives a response from PayPal. 

If the customer is sharp-eyed, they may see a small popup message that says HTTP error 401 has occurred, but that message is only visible for a second or two.

In fact, the PayPal transaction has been successfully processed, and Zoom sends a confirmation message to the person who registered, but the customer is left confused about his or her status.

We are not using any PayPal or Zoom APIs--we're just using the built-in Zoom/PayPal integration.

Our Winter 2024 season is fast approaching and we really need to get this fixed. Any ideas?

I created an OnZoom profile to host an event. When asked to create a profile URL, I misinterpreted what was being asked. I created a URL that was relevant to that EVENT and did not understand it was a public profile URL under which ALL events would be housed.

I did read that you cannot CHANGE the public profile URL for OnZoom. I am wondering if there is a workaround. For example, can I delete the OnZoom account? (Of course, I don't want to delete my entire Zoom account in the process.) Is it possible to set up a second public profile URL? Any other suggestions?

I have had 2 problems with Zoom.  I belong 2 webinar groups where I get notification that I am signed up for the event from the group, but don't get the email from zoom so I can join the webinar.  I checked with both groups and they have my correct email address and no problems from others.  I checked here and was told it was a problem on my end without any recommendations on how to fix it.  So I deleted the zoom app and reinstalled it which has not fixed the problem.  By the way, I belong to other groups who use Zoom and don't have this problem.  Then today I tried to log into one of the webinars and could never join it.  In fact in the middle of trying to get into the meeting, Zoom decided it needed to update.  I did that then could never get into it.  Same thing this evening with another group I have been successful with for a long time until tonight I could not join from the Zoom email.  I reregistered for the program and still could not get in.  Solutions anyone?