cancel
Showing results for 
Search instead for 
Did you mean: 

Specific registrants for a recurring Zoom Sessions event

KP-CRM
Newcomer
Newcomer

I set up several recurring events in a new Zoom Sessions account. I have one set up so that registrants have to register for each session independently and one set up so that registrants can choose a single, multiple or all of the recurring meetings. I can see the list of registrants in the Manage Registrants tab, but I can't see which specific dates the registrants registered for.  I would like to be able to see who has registered for a specific date and communicate with registrants who attend a specific date, not all the dates. Is this possible? The current zoom help article appears to be outdated, https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058241 It talks about a profile card, but all the fields it references are not shown in the registrants details. Thank you in advance for any suggestions. 

2 REPLIES 2

DeniseLahat
Community Champion | Customer
Community Champion | Customer

interesting.  Have you checked under Analytics? I've not yet tested this but happy to check it out together.  Feel free to join my FB group https://www.facebook.com/groups/zoomeventpros.  In the meantime I suggest reporting it to Zoom as a defect.

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

Thank you very much for that reply. It was just what I needed. I found the information in Analytics as suggested. Thank you for the invite to the Facebook group. I'm new to Zoom Sessions and am finding the support articles out of date or material missing. And the chatbot support is abysmal.