I don't mean this as a rant, but I sure wish we were back on the old version of webinars rather than Zoom Events.

First, there is much to like in the ability to customize the design aspects in Zoom Events. The design elegance is great.

But...

1 -- The inability to FULLY preregister attendees for a webinar series -- WITH the demographic information we carefully accumulated on the old platform -- is not good. And I have found no way to do this manually.

2 -- Our attendance for our series is WAY DOWN on Zoom Events. No one has been able to provide an idea why. 

3 -- The license limits are misleading -- a 500 attendee license ought to mean 500 attendees for a particular webinar, not 500 REGISTRATIONS for a webinar series.

4 -- In the analytics, there is often a disconnect between people listed as attendees, and those that were actually attendees.

5 -- The inflexibility of the email communications functionality to attendees -- and the fact that sometimes it works, and sometime it doesn't, and the "Send Now" function doesn't work -- is a problem. The old way -- automatically 1 week out, 1 day out, 1 hour out, without even thinking about it -- was much better.

6 -- I use many SaaS solutions. Finding the right things on the user admin side is more difficult on Zoom than on any other platform I use.

When I try to join a meeting using the Windows desktop app, I get the following message:

"Your app version needs to be 5.13.5 or higher to sign in.  Please contact your IT team to update your app."

This just happened today, all of a sudden.  It was fine for a long time before today.  I cannot login to the app to check for updates, etc.  What can I do to fix this?

Hi  there,

I have lined up speakers set up on Zoom Event. I need them to access their online bio and edit ahead of our upcoming virtual conference. It appears only those with a Zoom account are able to sing in and do this, while those without cant. Is there a way none zoom account users set up as speakers for an event can sign in.  I noticed normal attendees have the option of signing in with a zoom account or a registration link. 

How can I offer my webinars free ($0) for students and $25 for the general public?  Can only seem to set one price via PayPal and it appears that if the PayPal Option is enabled then the backdoor method of registering students as attendees by importing a .csv file will automatically be disabled.

Hey there,

We've done the ZoomSDK integration onto our site. I'm trying to host multiple sales pitches simultaneously. 

We have a Pro Account with multiple licenses on it. In a normal Zoom environment each of those licenses are able to host a meeting, simultaneously. Is this the same with the SDK? Is the SDK-key associated to the mother account or each license requires a different SDK-Key?

Thank you

We are on Events, hosting a webinar series with multiple sessions. I know somewhere there is a function allowing you to send a direct notification to registrants - not the canned notifications, but a one time message. I know I have seen it somewhere, but now can't find it anywhere. Anyone?

Having challenges with assigning hosts other than myself for webinars - challenges that I don't have when I have been made host on others' Zoom webinar accounts.  

I am default host for my account when scheduling the webinar. During setup I try to add an other email to assign as co-host/host and get this error:

Unable to assign ("email address") as an alternative host because the user cannot be selected at this time

Clarification #1: The email I am trying to add is not affiliated with my Zoom account, but I don't think that should matter?  

Since I couldn't assign an alternative host at setup, I logged into the live webinar and made her a host at the beginning.  After I dropped off, she was then trying to make a panelist co-host during the live webinar and it would not let her do so - even though this is something I have been able to do as host myself on another Zoom webinar account just last week.  Clarification question #2:  Why would she not be able to make someone else co-host if I have successfully assigned her hosting privileges?  Again, only just last week I was on someone else's Zoom webinar account and was made host during the webinar. I had no issue myself then making a panelist co-host during the call.  Not sure under which circumstances this would not work since that is what my colleague experienced yesterday per above.