Panelists having issues joining Zoom Webinar Practice Sessions
I've added panelists to Zoom Webinar sessions (including members of my internal team), who have been experiencing issues joining the practice session. We have confirmed that panelists are signed into their Zoom accounts, and attempting to access the event from the Zoom account connected to their panelist status. The workaround we've found that helps give panelists direct access is by "resending" their panelist notification that provides a unique link to join (however, the "Join Webinar" button doesn't always do this correctly - They have to access the link "If the button above does not work, paste this into your browser:". This seems to be a glitch/issue with Zoom. Can anyone confirm if we are doing something wrong? We have found the workaround with the panelist reminder email, but hope to have a more seamless panelist experience (where individuals can just join with their Zoom account, having been added in advance). Thank you so much!
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