Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

View on webinar recording - speakers overlapping slides

Hi - last time we recorded a webinar with screen share and multiple speakers on the recording the speakers covered over the slides so that when i went to send it out afterwards to those not attending it was useless as the speakers covered most of the... Show more

Hi - last time we recorded a webinar with screen share and multiple speakers on the recording the speakers covered over the slides so that when i went to send it out afterwards to those not attending it was useless as the speakers covered most of the data. Does anyone know how this happened as doesn't usually and want to ensure it doesn't happen again - view the recording that went wrong here: https://www.youtube.com/watch?v=3U4sz38I9PA

 


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Resolved! Waiting room before webinar - has this feature changed?

Last year I hosted a webinar and was able to have a waiting room for participants before it started. Now, I don't see where that is in the webinar set up at all. What happens is, as soon as I start the webinar (with my co-host and a panelist), others... Show more

Last year I hosted a webinar and was able to have a waiting room for participants before it started.  Now, I don't see where that is in the webinar set up at all.  What happens is, as soon as I start the webinar (with my co-host and a panelist), others can automatically join in before it's officially started.  Has this feature been removed?  I don't want to have a meeting and prefer the webinar feature.  

Hopefully someone knows what I am missing to activate the waiting room!  Thank you!


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Zoom freezes when I say something into the microphone

the moment I say something into the microphone, the zoom stops responding. after some time I stop hearing what they say to me and the picture of the interlocutor also stops moving. no errors are displayed

Resolved! Slide Control Issues

I'm trying to enable Slide Control for a webinar we're hosting, but it's not showing up as an option in the toolbar even though I've ensured that it's enabled in Settings.  Any suggestions for troubleshooting this?

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Resolved! Allow livestreaming of meetings remains locked after Admin unlocked

I need to do a test run of a webinar with zoom and LinkedIn. Our Admin followed the instructions here to allow users to livestream meetings. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059839 However, when I go to my account, i... Show more

I need to do a test run of a webinar with zoom and LinkedIn. Our Admin followed the instructions here to allow users to livestream meetings. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059839  However, when I go to my account, it says that "allow livestreaming of meetings" still needs the Admin to unlock it.


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Starting a zoom event

Hi all, I'll be running a Zoom event for the first time on Wednesday this week. I wanted to ask a really basic question. If I want to start the session ten minutes earlier than the start time of the event how do I do that? E.g. the event starts at 3p... Show more

Hi all, 


I'll be running a Zoom event for the first time on Wednesday this week. I wanted to ask a really basic question. 

 

If I want to start the session ten minutes earlier than the start time of the event how do I do that? E.g. the event starts at 3pm but I would like to start the event for everyone at 2:50 pm. What do I press? Everytime I go to start it it takes me to a practice session. I assume the practice session goes away once the event actually starts? However that would mean starting at exactly 3pm and I'd like to start earlier to get speakers set up etc. 

 

Any support here would be useful! 


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WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the micro

Hello. When I don't have a microphone on my computer, WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the microphone".When I click on "Join Audio by Computer", then I hear speech for a while until WEB Zoom d... Show more

Hello. When I don't have a microphone on my computer, WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the microphone".
When I click on "Join Audio by Computer", then I hear speech for a while until WEB Zoom disconnects the audio with the same err msg.
If I use Zoom.exe, there is no problem with this = I can hear the audio even if I don't have a mic and there is no problem with the disconnect. Could you please fix this problem of the WEB Zoom? Thanks


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No Template dropdown menu

I am an Administrator on a Business Account and I am not able to create or save a Template.  The dropdown menu does not appear below the Description field.  Do I have to turn this on in the Settings?  I cannot find it. 

 

Help

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Webinar Recorded to Cloud - no video

I recently hosted a webinar and opted to automatically record it to cloud. My camera (host) was off, but both my panelists cameras were on. The 2 recordings I received after the webinar are "Audio only" and "Audio transcript". Why do I not also have ... Show more

I recently hosted a webinar and opted to automatically record it to cloud. My camera (host) was off, but both my panelists cameras were on. The 2 recordings I received after the webinar are "Audio only" and "Audio transcript". Why do I not also have a video recording of the webinar with my panelists speaking?


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If I upgrade what happens to my scheduled meetings?

I just recently upgraded my free plan to a pro plan and I had some meetings scheduled for later in the month. I am wondering if the upgrade automatically effects how long I can have those meetings or if I need to go back and reschedule them so I can ... Show more

 

I just recently upgraded my free plan to a pro plan and I had some meetings scheduled for later in the month. I am wondering if the upgrade automatically effects how long I can have those meetings or if I need to go back and reschedule them so I can host them for longer than 40 minutes? Does anyone know?


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