Hi - last time we recorded a webinar with screen share and multiple speakers on the recording the speakers covered over the slides so that when i went to send it out afterwards to those not attending it was useless as the speakers covered most of the data. Does anyone know how this happened as doesn't usually and want to ensure it doesn't happen again - view the recording that went wrong here: https://www.youtube.com/watch?v=3U4sz38I9PA

Hi all, 

I'll be running a Zoom event for the first time on Wednesday this week. I wanted to ask a really basic question. 

If I want to start the session ten minutes earlier than the start time of the event how do I do that? E.g. the event starts at 3pm but I would like to start the event for everyone at 2:50 pm. What do I press? Everytime I go to start it it takes me to a practice session. I assume the practice session goes away once the event actually starts? However that would mean starting at exactly 3pm and I'd like to start earlier to get speakers set up etc. 

Any support here would be useful! 

Hello. When I don't have a microphone on my computer, WEB Zoom keeps disconnecting with an error message - "your browser is preventing access to the microphone".
When I click on "Join Audio by Computer", then I hear speech for a while until WEB Zoom disconnects the audio with the same err msg.
If I use Zoom.exe, there is no problem with this = I can hear the audio even if I don't have a mic and there is no problem with the disconnect. Could you please fix this problem of the WEB Zoom? Thanks

I recently hosted a webinar and opted to automatically record it to cloud. My camera (host) was off, but both my panelists cameras were on. The 2 recordings I received after the webinar are "Audio only" and "Audio transcript". Why do I not also have a video recording of the webinar with my panelists speaking?

I just recently upgraded my free plan to a pro plan and I had some meetings scheduled for later in the month. I am wondering if the upgrade automatically effects how long I can have those meetings or if I need to go back and reschedule them so I can host them for longer than 40 minutes? Does anyone know?