We recorded a Zoom Event with Production Studio scenes. The video includes random flashes throughout. When we freeze-framed them, it's a full-frame picture of a white "mute audio" symbol with black background, This reduces the quality of the video post-session attendees.

Anyone know what is causing this and how we can avoid it? is this a bug with how Zoom captures video?

Hi all,

I have an active one month Webinar subscription wich ends on the 10th of march, however i have a webinar scheduled for the 20th March, how can i renew my subscription for one more month? Is it possible? I have allready used the Webinar link on my communication so i would like to keep it as it is.

Thank you 

I do remote lecturing about music via Zoom, and have the following setup at home:

webcam for video,

laptop to connect with meeting link and as a monitor,

ipad to play music samples,

Electric piano to play live,

headset (Audio-technica BPHS1) with earphones and attached mic,

All of the above goes through a mixer (Yamaha: MG10XU)

I've used this setup a hundred times very successfully. Yesterday, the mic setup failed me and I don't know why. Symptoms: Either I could hear the host and she/audience couldn't hear me, or she/audience could hear me but I couldn't hear her. I played with the mic settings, and nothing solved the problem. Ultimately, we did the webinar with her (and the audience) hearing me, but I couldn't hear her - which was ok since I was the only one talking. When necessary, we communicated via texts on a phone on the side! It was a very odd experience. 

Does anyone have any thoughts on what the problem might be? (By the way, I tested the system with a friend later in the day, and the same thing happened, so I don't think the problem was on the host's end.)

THANKS.

I am working on setting up an event and we have a number exhibitors/sponsors for it. The event is hybrid so they are with us in onsite but we want to recognize them online too. The page showing their name an logo looks great and would be enough to meet our needs, however because the logos click through to something I have just spent quite some time building out pages for each exhibitor so there isn't an almost blank page if shown if the logo is clicked on.

We gave the exhibitors the capacity to add content themselves and sent an email encouraging them to do so but no one did, not high on their list of priorities. Can I suggest that there be an option to turn the page on and off, if it is off the logo can be shown and just not clickable, and maybe the ones that are clickable could have link for 'Learn more'.

It is a great feature to have but if don't want to embarrass your exhibitors/sponsors with blank pages it does force you to add some content, and make choices on what that content should be.

Also, I will note as has been noted in other posts, the social media links do not appear on the pages when you populate them.

https://community.zoom.com/t5/Events-and-Webinars/Zoom-events-exhibitor-zoom-profile-set-up/m-p/114329#M7100

https://community.zoom.com/t5/Events-and-Webinars/Exhibitor-Links-and-Social-Media/m-p/169162

I am having an issue, where I am hosting a town hall for my company next week, and we plan to utilize a few zoom rooms in our building as an overflow. 

The issue is when in a webinar, the rooms in question are attendees, I myself am the host of the meeting on a laptop. When I select "follow host's view", when joining from a laptop as an attendee it works without issue. However, the Zoom Rooms in attendance are still seeing myself in this instance who is off camera and supposed to be hidden. 

Am I missing a setting in the backend or something I am doing wrong? Any help would be greatly appreciated. 

In the past, I have been able to transfer hosting duties for a Zoom meeting to another participant, and then open one other Zoom meeting at the same time as host. I don't seem to be able to do this with Zoom webinar. Is there a work around? If an alternative host opens the meeting, could that address the issue? 

So all of a sudden Facebook can't scrape og:image & og:description tags. The Sharing Debugger reports: This response code could be due to a robots.txt block. Please allowlist facebookexternalhit on your sites robots.txt config to utilize Facebook scraping

Tried creating a new webinar, and then a new event in two different accounts to no avail. Any else experiencing this? Adding the header image manually in FB is easy enough, but now it isn't clickable which is a downgrade in usability. 

We are trying to add a Confidentiality Agreement to our registration process for an upcoming Webinar Meeting. We want attendees to accept the agreement as part of the registration process. 

We had intended to do this via the Registration (edit) -> Custom Questions option but there is a limited character option and our agreement is 153 characters long. 

Does anyone have any ideas how I can add this as part of the registration process for a webinar?