Today is my renewing date for my Zoom Pro Account and my Zoom Webinar add-on. Everything is properly setted and paied. However, for some reason (I assume that is something related to the billing process) I cannot use or buy again a Zoom Webinar. What should I do to solve that? I need to do a webinar today. 

Greetings Zoom Community! 👋

Hosting a virtual event? Boosting engagement is the key to creating memorable and impactful experiences. Let's explore some creative ways to keep your audience hooked and energized throughout:

1. Interactive Icebreakers: Kick off your event with a fun icebreaker to get everyone comfortable. Maybe a quick virtual scavenger hunt or a two-truths-and-a-lie game?

2. Themed Virtual Backgrounds: Encourage participants to use themed virtual backgrounds related to the event. It adds a playful touch and sparks conversations.

3. Live Q&A Sessions: Keep the audience involved by incorporating live Q&A sessions. Zoom's chat and Q&A features allow for real-time interaction and engagement.

4. Polls and Surveys: Break up your event with polls and surveys. It not only provides valuable insights but also keeps the audience actively participating.

5. Virtual Networking Breaks: Allocate time for virtual networking breaks. Use breakout rooms to allow participants to connect, share insights, and build relationships.

6. Gamify the Experience: Turn segments of your event into games. Trivia quizzes, virtual escape rooms, or even a friendly competition can inject excitement.

7. Live Demonstrations: Whether it's a product launch or a tutorial, live demonstrations capture attention. Encourage participants to try things out in real-time.

8. Guest Speakers and Panels: Invite influential guest speakers or host panel discussions. Diverse perspectives and expertise add depth to your event and keep the audience engaged.

9. Audience Contributions: Allow participants to contribute to the content. Whether it's a brief presentation, a shared success story, or a talent showcase, make them part of the event.

10. Post-Event Resources: Extend engagement beyond the live event. Provide post-event resources, recordings, or a dedicated community space for ongoing discussions.

Share your innovative engagement strategies or let us know if there's a specific aspect you'd like more insights on! Here's to creating vibrant and interactive virtual events on Zoom! 🚀🎉💡

#VirtualEvents #EngagementTips #ZoomCommunity #EventPlanning #InteractiveExperiences

Currently, I have a list of emails that is imported into the zoom as panelists. Not all of them are actually panelists but we like to have the unique links for everyone just in case. The problem is when we have to reschedule the dates, everyone on that list gets a notification email.

Is there a way to remove that date change notification email?

When an attendee receives a registration confirmation email for our webinar, they receive an email from my name (and the Zoom no-reply email), but the photo icon is the Zoom logo. Is there a way to customize this photo icon so that it could be our own company logo?

Regarding repeat sessions (I started a webinar, several participants joined, and by chance the internet went down or I decided to close it and restarted it, and several new and returning participants joined)
- We did not see any change or update on salesforce for the attendees who entered again (returning).
- There is no scheme of stay time. In fact, it neither creates another attendee nor updates, so all the information of the second login is lost to us.
Is there anything to do with it?