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What is the Zoom Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

cambio metodo di pagamento

ho dovuto annullare la prepagata perchè rubata, in attesa posso pagare col bonifico? e con quali dati?

 

Contact Center Outbound Call Agent Ring Tone

Hello, When our call center agents make an outbound call using the Zoom Contact Center they hear music in their headset and a separate ring tone on their computer speakers. The agents do not like the default music that plays on every outbound call th... Show more

Hello, 

When our call center agents make an outbound call using the Zoom Contact Center they hear music in their headset and a separate ring tone on their computer speakers. The agents do not like the default music that plays on every outbound call they make. Some of our agents place more than 100 calls a day and the outbound music is really starting to antagonize the users. I cannot find the settings to change the sound or remove it. Please help. 


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Can't uninstall zoom, with cleanzoom.exe.

Hello we made over intune a package of Zoom 5.7.1247, when we try to uninstall via powershell, we broke something.We had around 100 clients with this issue, could be possible to get this version to install and then uninstall it correctly?I attached s... Show more

Hello we made over intune a package of Zoom 5.7.1247, when we try to uninstall via powershell, we broke something.

We had around 100 clients with this issue, could be possible to get this version to install and then uninstall it correctly?

I attached some screenshot of the issue when I try to uninstall. 

 

Thanks in advance. 

Matías


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zoom 클라이언트가 작동하지 않습니다

_0-1660144634962.png

 

tray 창에서는 실행되는걸로 나오지만

아무리 눌러도 LOG-IN 화면도 뜨지 않습니다

_1-1660144691878.png

_2-1660144717539.png

 

심지어 강제종료도 안됩니다

 

컴퓨터 포맷

설치 제거 5번 넘게 했습니다

도대체 이게 뭐가 문제인건가요?

 

OS:WIN 10

CPU :RYZEN 5600X VGA RTX3080

도대체 뭐가 문제입니까? 업데이트 이후에 사용이 아예 안됩니다.

 

reply-icon Latest Reply - 

Recordings

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

reply-icon Latest Reply - 

unable to call international calls

Hi i am currently using my desktop zoom application to call overseas but i am unable to do so. however with the same license, i am able to call out using my ip phone. kindly advise how should i go about this?

frozen shared screen by other zoom operator

If I am in a zoom account operator by other thana me, the documents they shared get frozen or I receive a dark screen. Why is this happening?

 

Me inscribi a una cuenta

Buenas no se como me termine como que uniendo a el zoom "empresa!" de mi facultad y nome puedo dar de baja.

AYUDA!

Фактура

Можно ли получить фактуру с изменёнными данными за уже оплаченный месяц? К сожалению, во время платежа я допустила ошибку в заполнении данных, фактура не подходит. Нужна новая.

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