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Recordings

Aubreeh
Newcomer
Newcomer

‎2022-09-23 10:04 AM

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-09-23 08:45 PM - edited ‎2022-09-23 08:46 PM

What type of account license do you have?  Basic, Pro, Business, Education, or Enterprise?

 

 What type of device were you on when the recording was created?  Desktop (Windows or Mac out Linux), phone, or tablet (Android or IOS).

 

Was this your hosted meeting, or hosted by someone else?


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !
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