cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Recordings

Aubreeh
Newcomer
Newcomer

‎2022-09-23 10:04 AM

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-09-23 08:45 PM - edited ‎2022-09-23 08:46 PM

What type of account license do you have?  Basic, Pro, Business, Education, or Enterprise?

 

 What type of device were you on when the recording was created?  Desktop (Windows or Mac out Linux), phone, or tablet (Android or IOS).

 

Was this your hosted meeting, or hosted by someone else?


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes