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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Recordings

Aubreeh
Newcomer
Newcomer

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

What type of account license do you have?  Basic, Pro, Business, Education, or Enterprise?

 

 What type of device were you on when the recording was created?  Desktop (Windows or Mac out Linux), phone, or tablet (Android or IOS).

 

Was this your hosted meeting, or hosted by someone else?


Ray -- check out the GoodClix website.