Contact Center and Virtual assistant
Any Financial Institutions using the Contact Center and Virtual assistant Zoom services? Curious on whether it meets compliance requirements and how you are using Chat/Virtual assistant within your environment.
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Browse BackgroundsAny Financial Institutions using the Contact Center and Virtual assistant Zoom services? Curious on whether it meets compliance requirements and how you are using Chat/Virtual assistant within your environment.
"Since the start of our journey of researching and comparing the range of products that could best fulfill our current and future contact center needs, we determined that Zoom significantly outshines others in terms of its overall reputation, quality...
GM - Does anyone have the list of audio ports that are necessary to have open on a corporate firewall? Our Zoom Contact Center team has no audio on calls that are arriving. However, Zoom phone seems to work fine.
Hi All, I am looking for a way to integrate zoom application logs with New relic. I need to send all zoom application logs to New relic application for audit purposeHas anyone done it before or is there a way to do it? i tried to check the documentat...
For Midwest Real Estate Data (MRED), a multiple listing service, an unwavering dedication to customer experience is one of its biggest drivers of success. And for Katrina Bressler, this dedication is more than just a job, it’s how she approaches work...
"What’s the best way to offer friendly, faster, and more efficient support to your customers? By giving your customer service agents the resources, best practices, and authority to do their jobs well. It’s a concept called 'agent empowerment.' At fir...
Have you heard? Zoom is the Official Unified Communications Platform of Major League Baseball ⚾ For the first time, you’ll be brought into the action of MLB replay reviews, all powered by Zoom Contact Center. To read more, please check out the late...