Contact Center
Showing results for 
Search instead for 
Did you mean: 

Recent Activity

Zoom market place app review submission

We have integrated zoom meeting SDK market place app in our web for zoom meeting. as per latest announcement from the zoom we need to submit the review including various questions. we have submitted earlier but still asking for the detail. for that d...

Minalv by Observer
  • 0 replies

Error in Zoom CC Web chat client

I'm new to this, and trying to follow a training guide. I built the flow for a web chat client. I have connected a domain (an extra one I use for testing) to the Zoom account, and verified it. I created the entry point, and then added the entry point...

Contact center voice input too sensitive?

Does anyone turn on the voice input in the CC flow? Basically "Speak or say 1 for Customer Service"? If we have it turned on, so if the user says 1, it should use that option. How ever it seems that any background noise while the menu options are bei...

RickCH by Listener
  • 3 replies