WenGib
Newcomer
Newcomer
since ‎2022-09-28
‎2022-09-30

User Statistics

  • 1 Posts
  • 0 Solutions
  • 0 Likes given
  • 0 Likes received
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

User Activity

Contact Center Outbound Call Agent Ring Tone

2022-09-28 08:06 PM
Hello, When our call center agents make an outbound call using the Zoom Contact Center they hear music in their headset and a separate ring tone on their computer speakers. The agents do not like the default music that plays on every outbound call th...