WenGib
Listener
since ‎2022-09-28
‎2022-09-30

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Contact Center Outbound Call Agent Ring Tone

2022-09-28 08:06 PM
Hello, When our call center agents make an outbound call using the Zoom Contact Center they hear music in their headset and a separate ring tone on their computer speakers. The agents do not like the default music that plays on every outbound call th...