Locked by Admin
I'm trying to turn on the AI Companion feature in settings but it says it locked by admin. How can this be given I am the sole owner of the account. My plan is Workplace Pro so I don't have live support.
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What is Zoom AI Companion?
Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!
Recent Activity
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AI companion feature in Zoom's whiteboard
I want to use the AI companion feature in Zoom's whiteboard. However, I can't see the button. How can I activate the AI companion button?
How do I delete AI but keep my account?
how do I delete AI from my account? There is not telling what it records or uses... I have no idea what will be used. How do I get rid of it?
Meeting summaries
Is it possible to utilize a meeting summary for a recorded meeting on zoom, even if the feature wasn't enabled before the session took place?
Resolved! Zoom AI Companion (ver 5.17.11)
Hello, My organization is running into an issue where the settings for the Zoom AI companion are enabled and the correct options are ticked, but we are not receiving any email transcripts. Last Friday, we ran the AI Companion for about 10 minutes as test, but we have not yet received the email. We ran the companion again at 10 AM and yet again didn't receive anything. In my Settings > AI Companion > Meeting section > Meeting Summary with AI companion (is ticked) Send an email notification when sharing with users (ticked) Share summary with: Only me (meeting host) (ticked) Thank you
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Transcription of Zoom Cloud recordings
I want to transcribe Zoom cloud recordings.
Following instructions, I am in the Record Section BUT
Where are the Advanced cloud recording settings?
Can't turn off AI meeting summaries - says is locked by admin even though I am the account owner
I can't turn off "locked by admin" on Settings > AI Companion > Meeting Summary with AI Companion even though I am the account owner and only user. I want to turn off "Allow hosts to generate a summary." I can't find out how to unlock this section so I can turn off these AI Companion Meeting Summaries. I just upgraded zoom to 6.0.x. Didn't help I logged into zoom settings using incognito mode - -didn't help I switched to another browser and logged in - -didn't help. it's all grayed out, saying I don't have enough privileges to change these options/turn AI Companion meeting summaries off. thanks.
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Resolved! Start Summary button
Why has the Start Summary button disappeared?
How do I enable it?
rgds,
Dan
AI Annoying
How do I make AI disappear? It really disturbs my Zoom attendees. We have met weekly since the pandemic. I have not enabled AI in my settings, and it still shows up and annoys our group. Tonight, one guest reported that his computer tried to tie him to a Facebook page when he had never been on Facebook. This three-plus-year-old group is on the edge of breaking up over this. What can I do?
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