Hello!

Is it possible to access full transcripts from zoom calls after the call has ended without recording the calls themselves?

I'm aware of the closed caption feature (but this transcript doesn't seem to persist after the call) and am aware of the ability to access a transcript of a call if it is recorded, but am wondering if it's possible to have access to the transcript of a call without needing to record it. And specifically I'm looking for a HIPAA compliant solution.

Thank you!

Due to opperator error I have ended up with a number of AI Summary files that seen but not accesses (selection button is not available. Thus it is not possible to delete these files.

I have now learnt how to aviod this problem (don't close session just after oping the summary option.

I can live with these redundant files but it is just annoying.

Thanks

Daryl

Hi, 

Does anyone know what it means when the AI Summaries are greyed out?  Today I had 2 meetings where I used the AI Companion. When I go to the My Summaries tab I see entries for them but they are not clickable/viewable. I was able to access the AI Summaries for meetings I had last week. But today I cannot. I didn't do anything different today than last week, so I am stumped as to why I cannot access today's summaries. 

UPDATE: My issue was resolved. The summaries became available a few hours after the meeting ended.

I was just updating my Meeting Summary. I went to Save and it said I was logged out. I logged in and now when I go to the Summaries it is listed but there is no longer content. It now says it was not generated. Does anyone know how I can restore my summary with an ID number?

I am curious about the way that the consent is set up for Zoom AI Companion for the summaries and how companies are getting buy-in from internal Legal and Privacy teams. When cloud recording is enabled for a meeting, participants must acknowledge the disclaimer or leave the call.

When the meeting summary is enabled for a call, the pop-up appears at the top of the meeting to raise awareness that the feature is enabled, but that is it.

Being based in the US, I believe states that have a two-party consent, this would be a challenge because while not being recorded, the meeting is being transcribed to summarize...or am I missing something?

Hello, my zoom has had no issues until I installed the following app directly from zoom: