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2024-12-06 10:28 AM
Hi,
Does anyone do how to disable/ delete Read.AI for good, so that it doesn't even pop up in the meeting room? We tried disabling the AI feature in the admin and licensed accounts, but some of our users still report having it appear in the Zoom. We could disable it in the Zoom call, but we want to just rid of it for good.
Thanks,
Becky
2024-12-09 09:01 AM
Identify the Source of Read.AI Invitations -
When Read.AI joins a meeting, it posts a message in the meeting chat indicating who invited it. Check the chat to determine which participant's account is causing Read.AI to join.
Update Read.AI Account Settings:
2025-01-06 02:21 PM - edited 2025-01-28 08:44 AM
If the Read AI bot is joining on behalf of external guests you can enable a waiting room to stop bots from automatically joining. You can also block the individual IP addresses associated with the bots. Additionally you can also file a ticket with support requesting to opt out. If you want to automate blocking bots there is an app, Salepager that lets you verify if attendees are human to prevent bots from joining your meetings.