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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

AI Summary Quality Decline

mcm_mmic
Newcomer
Newcomer

Several coworkers have noticed that the quality of AI-generated meeting summaries has degraded, leading them to disable the feature.  Summaries with wild hallucinations that include names of participants that didn’t attend or were never discussed and subject summaries that were completely incorrect.  Confidence in the feature has significantly eroded compared to a few months ago.  

2 REPLIES 2

stueker
Community Champion | Employee
Community Champion | Employee

@mcm_mmic Can you please reach out via DM to me. That sounds like a bug, and I would like to get to the bottom of that.

@stueker- will do as soon as private messaging becomes available