We are using Zoom with the CRC license + Enhanced API connector. Our conference rooms have Lifesize Icon 600 devices that have been added to Zoom as managed devices and configured as SIP/H.323 phones in Zoom. That all works fine.

I have all the Office 365 calendar integrations setup on the Zoom side, and the calendars are associated with the provisioned conference room devices. I can also see the appointments showing up in the Zoom Portal GUI, when I click on "Calendar Events".

The issue is that these events are not making it down to the physical Lifesize phone. When I activate the "Calendar" button on the Lifesize HD Phone, I expect to see today's events for that calendar. It is just blank.

Has anyone run into something similar and have a solution?

Thanks!

Rich

Hello,

I am working on an automation project using Zoom Room Controls, aiming to control external devices, such as lamps or fans, allowing them to be turned on and off directly through the Zoom interface.

Currently, I am using a Sonoff device, a Wi-Fi relay that enables internet connectivity, configured with the Tasmota firmware. However, when I previously opened a ticket with Zoom support, I was informed that it is not possible to control devices via HTTP requests within Zoom Room Controls. The only communication formats supported are UDP or TCP.

When considering integration via TCP, I realized it would require creating a local broker for each client or utilizing a cloud broker. However, this approach is neither practical nor easy to maintain.

With this in mind, I would like to ask the community if anyone can recommend a device or solution that offers easier integration with Zoom Room Controls.

The main goal is to find a Wi-Fi relay compatible with Zoom Room Controls to automate rooms and control devices directly through the Zoom interface.

Thank you in advance for your support. I look forward to hearing your suggestions.

Best regards,

I'm struggling to work out how to reasonably control a Dalite projection screen using Room Controls and a Global Cache IP2CC.  The JSON examples for the IP2CC use a "position" key-value pair not documented elsewhere, and, according to the only provided example that makes even a vague attempt to explain it, then uses an "automatically generated 'power' method" to provide control.  That's also not documented anywhere I can find.

The example code produces an "On" and an "Off" button for each declared contact closure "port".  That is far from ideal, as the projection screen's movements are triggered by instantaneous contact and are stopped automatically by a limit switch.  Further, when declared at the "port" level, as they are in the examples, these controls can not be hidden.

We would very much like to be able to create our own methods for these operations, so that they can be individually hidden, controlled discretely, and triggered as part of a scene.  Any guidance would be appreciated.

Since a couple of weeks some of my students loose the audio when they enter the break out rooms. Before it has never been an issue and it does not apply for all students.

They have no audio in the break out rooms and when returning to the main room their status in the bottom is on 'Connecting with audio...'. After a while some will have audio connection in the main room again, while others need to leave the meeting and rejoin again.

Why is this happening and what can they do to solve this issue?

We have recently ended our paid licensing for Zoom Rooms. However, the Zoom Room devices (DTEN ON 55) still show Digital Signage content we previously used, and the portal won't allow us to turn it off, edit it, or delete the content. And since we're not a paid account anymore, we are having a hard time contacting support. Is there someone at Zoom listening that can help us?

We have multiple Scheduling Display Only rooms across three offices. Those rooms use an iPad as a Scheduling Only Display. Google Calendar is our calendar service. What we have discovered is that they are not automatically syncing with the iPads, in that we have to manually refresh on the iPad (by swiping down on the iPad) to have new meetings show up or to reflect when a meeting has been cancelled.

When we do refresh manually the calendar on the iPad is the same as Google Calendar. So there's no issue with getting the correct data, it just never pulls the data to begin with. We've waiting over five minutes for newly creating or deleted events to show up and it never does.

I'm an IT contractor so I tested with the same iPad signing into another client's Zoom instance as a Scheduling Only Display and events sync immediately so I know it's not a network or hardware issue. Both use Google Calendar, with pretty much the exact same settings. 

Is there a reason why the Zoom Scheduler is not refreshing automatically? What kind of setting could be causing the delay?