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Zoom Room shows keep showing message "Person X connecting to audio and can't year you yet"

sajithkumar
Contributor II
Contributor II

‎2024-02-19 07:09 PM

Hi Team, We have been experiencing an issue with a Zoom Room where the TV screen displays an alert message "Person X is connecting to audio and can't hear you yet" when someone tries to join the meeting from their laptop. Even after the person from their laptop connects to audio, the alert on the screen still appears. The only way to get rid of this message is to leave the meeting from the Zoom controller and then connect again.

 

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