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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Disable links in incoming SMS messages

From a security standpoint, we are looking for a method to disable or at least create a speed bump to users clicking on links in smishing attempts. Security software addresses this in emails but ZOOM SMS appears to be an open vector. Thanks in advanc...

Zoom phone call link

Hi guys. I've just wanted to ask if there was a way to have / create a link that allows the users who click that link to automatically call the number that is linked in that link? Basically it's like zoom bridge links that instantly lets you join the...

Disaster Recovery Plan

Does Zoom have a disaster recovery plan if they go down? With our previous carrier, if their servers or system went down all of our incoming calls were routed to one mobile phone. Is this possible with zoom as well and how do I go about setting this ...

Resolved! Compliance Admins can't see SMS content

I'm looking for a role that will enable members to view SMS content of messages in their targets.For example, I assigned users to Compliance Admin, which says it includes the ability to "view the content of message" as well as SMS logs. But they are ...

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Phone System Management

I need to set up my system with a message for the incoming caller (insurance disclaimer, in my case). In the event I don't answer, this is to be followed by instructions to leave a message.Have tried Auto Receptionist and Call Queues setups, but this...

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