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Resolved! IS there a way to allow our receptionist answer ringing call of other users/common areas?

Currently, our POTS provider has a switchboard for us which handles calls. This allows our receptionist to see which lines are busy and answer a ringing call for any phone within the organization. BLF covers the first part. The second seems to be mor...

Working Remotely - Cant make calls as my computer at the office doesnt have a mic attached

I work remotely with my personal laptop and am not able to make calls with Zoom, when I try to dial a number (via accessing my work system with a remote desktop program) an error pops up on Zoom saying "No available audio device. Check if your device...

Text to Landline Error

I have enabled SMS on my Zoom Phone number. I can text out from the Zoom app, but when I try to text my Zoom Phone number I receive a text from +90 (008) 000 42 42 saying that my number "is a landline #. Reply Y to send all TXT messages to this # as ...

Calls on app phone keep dropping

Hello. Anyone have this issue where if they are using their zoom app on their cell phone the calls continue to drop?

VVX411 Light flashing but no voicemails

Several of our users are experiencing a problem on their Polycom VVX411 phones where the message light is flashing and the screen shows new messages; however, there are no messages there. Has anyone had this problem or know of a solution?

Resolved! Phone Showing VM's That Don't Exist and Very Slow Corporate Directory

I'm the Zoom phon esystem admin. We have only PolyVVx250 phones that, up to this point have worked properly. Over the last week or so I've noticed that the corporate directory is extremely slow. Yesterday morning when I got to work my phone told me I...

zoom phone is inactive

hi I have same problem too. I use one phone number when I add another number with another user in first 10 minutes both phones work after 10 minutes both not work and in topic write text like in picture. "Your Account is inactive, please contact admi...

Resolved! Managing users voicemails and other settings

Having switched from RingCentral to Zoom Phone, I am finding that I cannot manage users as well as I used to. Is there any way to manage all of the settings of a user's account, including their voicemail recording, how long their extension rings, cal...

"call failed" & I saw once "account inactive code 1301403" zoom phone IOS app

I jus signed up to try zoom to see if it's any better than Vonage. Oh my, the setup is way more complex than it needs to be. Ok I made my first call using zoom app on my iPHone, after 18 min call dropped. Now can't make any calls, "call failed" and o...

Is it possible to add Account Name in contact/lead search bar in Salesforce Zoom Phone Widget?

To have Account Name in contact/lead search bar in Salesforce Zoom Phone Widget will be helpful when there are duplicate records assigned to different accounts.

What is the Zoom Phone System?

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Resolved! IS there a way to allow our receptionist answer ringing call of other users/common areas?

Working Remotely - Cant make calls as my computer at the office doesnt have a mic attached

Text to Landline Error

Calls on app phone keep dropping

VVX411 Light flashing but no voicemails

Resolved! Phone Showing VM's That Don't Exist and Very Slow Corporate Directory

zoom phone is inactive

Resolved! Managing users voicemails and other settings

"call failed" & I saw once "account inactive code 1301403" zoom phone IOS app

Is it possible to add Account Name in contact/lead search bar in Salesforce Zoom Phone Widget?

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What is the Zoom Phone System?

Resolved! IS there a way to allow our receptionist answer ringing call of other users/common areas?

Working Remotely - Cant make calls as my computer at the office doesnt have a mic attached

Text to Landline Error

Calls on app phone keep dropping

VVX411 Light flashing but no voicemails

Resolved! Phone Showing VM's That Don't Exist and Very Slow Corporate Directory

zoom phone is inactive

Resolved! Managing users voicemails and other settings

"call failed" & I saw once "account inactive code 1301403" zoom phone IOS app

Is it possible to add Account Name in contact/lead search bar in Salesforce Zoom Phone Widget?

Let's Celebrate!

Work Transformation Summit APAC

Community Champion Program