Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! zoom phone incoming call

Hello I setup zoom phone, when I call from the zoom phone app I can make outgoing calls. When I call my zoom number from an outside number, it automatically goes to voicemail. I've noticed in the backend there's an company number and an extension. In...

Zoom phone widget in salesforce no longer showing live calls

Hi, we're using the Zoom app for salesforce, version, 3.30, and live calls are not showing on zoom phone widget in Salesforce any longer. It only shows the number, but one is unable to log a call live or even end the call from the phone widget. Endin...

ckoo by Listener
  • 236 Views
  • 0 replies
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Park Call Failed, please try again

Once after calling Medicare phone number, if we type "*" & "Any Numbers" as an response for IVR prompts for example (2*46*212*) getting an error stating "Park Call Failed, please try again". Any ways to fix this issue?

how to make agent aware of number the caller dialed

Hi there,I was wondering if there was a way to make an agent in a call queue aware of the number the caller dialed. For example, if we have landing pages with different numbers attached to an auto receptionist with an IVR into a call queue, I would l...

ckoo by Listener
  • 943 Views
  • 5 replies
  • 0 likes

802.1x Authentication for Physical Phones

Before I try to reinvent the wheel on our network; Curious if anyone has experience with doing 802.1x authentication for physical phones on their network.We currently use ClearPass with device profiling, and are looking to implement 802.1x on the phy...

Common Area Phone license

Hi If I have 10 users with unlimited US/Canada plan and I want to add a common area phone. Will it be charged a separate license? Another question - how many IP phones I can associate with one user?