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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

help with recording from a device

Hi I am trying to teach fitness classes using my iPhone. when I start the meeting, I enable original sound and the participants can hear the music which is being played through my phone and they can hear me but I can't really hear the music at all an...

Resolved! line

If I acquire a zoom line to make phone calls, can I also use sms and text messages? I am planning on getting a plan but this is important to know before taking the next step.

mildred by Listener
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Hide users from Company Contacts in Zoom Phone.

Is there any way to hide users in the 'Company Contacts' list? When a Zoom Phone user selects 'Contacts > All Contacts' there is a system generated list called 'Company Contacts' which shows every ZOOM account associated with my organization. Is ther...

Feature request status

Is there any place we can go to see the status of feature requests? I'm a new phone customer, and I've submitted about 7 or 8 requests to my dedicated support representative, and I feel like they go off into the ether never to be spoken of again.A pl...

Resolved! Automatically goes to Voicemail

I believed to have setup the phone system, however, all inbound calls go directly to voicemail. Unless, they know my extension. Can you set it up so that all calls can be answered unless I decline and then they go to VM? Thanks, in advance.

Removing Extension from my Zoom Phone Number

I simply want one main number for my business that one person is assigned to. However, it seems no one is able to reach us without entering in an extension number while dialing. How can I get rid of the extension number? Our hope is to just have one ...

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