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Browse BackgroundsI set up 2 users, assigned numbers and phones. I cannot make outbounds calls. it says on the phone "Emergency Calls Only" I have made sure the users can do Outgoing calls. They can receive calls and I can dial their extension. Any insight on this?! T...
How do I manage the customer names on incoming calls?I need to know how to manage customer names that come through the phone system. There is nothing in the phone system that tells me.
I signed up for a zoom virtual phone and the number is 260-299-3588. I have five laundromats that have their own landlines. How do I set zoom phone as the main number and then choose from the options to call LX1, LX2, LX3, LX 4, or LX5? So when a cus...
We have an on-premises MultiTech FaxFinder server that we are hoping we can use with Zoom Phone. We see that the Polycom OBi302 ATA is supported. Am I thinking correctly about this that I can add the OBi302 device in the zoom admin Portal > Phone Sys...
I am new to Zoom phone, and I can't believe how incredibly frustrating it is trying to set it up. I have finally gotten a voicemail greeting in place, but I do not receive notifications when someone leaves a voicemail. Does anyone know how I may be a...
I've set up holiday hours but now need to edit /delete but I can't find how to do this!!! Any help appreciated
Hi One man business here - got the Auto Reception (ex 101) routing calls to the one users (100). How do i change the voicemail greeting? My only option appears to be 'Default' and there isnt an EDIT option per the documentation. thanks!
Hello, We recently started to use Zoom Phone and some of my users are using it on their mobile devices as well as me.The biggest problem is that if I'm on a regular call and someone is calling me on Zoom Phone, It doesn't put him on hold, it just cal...
I am having some coworkers who are set up under a Call Queue where they receive the Calls Simultaneously. Unfortunately, it seems inconsistent. Many of the members of the team (5-7 people) won't receive every call. Sometimes 3 will get the call at th...
PCでイヤホンを使い音楽等は聞けるが、zoomphoneでかけると、相手の声が聞こえない。向こうには聞こえている。
