Welcome to the Zoom Community

cancel
Showing results for 
Search instead for 
Did you mean: 
397853members
190638posts

Latest Tweets by Zoom

Recent Activity

Windows 11 audio output issues.

System : Dynabook Portege X40-KOS : Windows 11Zoom version : 6.3.6 (56144) Zoom audio output is very, very low. I can hardly hear anything. Volume is maximized (100%) in Zoom as well as in the system. No problem with YouTube videos. Tried https://zoo... Show more

System : Dynabook Portege X40-K

OS : Windows 11

Zoom version : 6.3.6 (56144)

 

Zoom audio output is very, very low. I can hardly hear anything. Volume is maximized (100%) in Zoom as well as in the system. No problem with YouTube videos. Tried https://zoom.us/test also. Same results. However, in this I noticed that the output sound starts loud and clear but goes down within a second.

 

Googled a bit and based on what I read, I tried the following in the zoom Audio settings

 

   - Set signal processing by Windows audio device drivers too "off(Windows - raw)"

   - Windows system audio enhancements to "off".

 

Problem persists.

 

How to fix this?

 

Thanks


Show less

Automatic Recording turned off for One Person

Is there a way to turn the auto-recording off for only one or two members of the team? Or is it an on for one, on for all situation? 

Thank you 

reply-icon Latest Reply - 

speaker delay from other party to my headset

When on a conference call the other parties are able to hear me from the first word to the last, but once it shifts to them to talk, there is a significant delay before I can hear what they are saying... so much so that I have to ask them to repeat t... Show more

When on a conference call the other parties are able to hear me from the first word to the last, but once it shifts to them to talk, there is a significant delay before I can hear what they are saying... so much so that I have to ask them to repeat themselves, which if we are talking and they aren't quit for too long, we are fine.  But once I have talked for a bit, I hear a beep, then when I ask them to respond, it takes a bit of time for Zoom to recognize that they are speaking.  They get the green boarder and the mouth is moving, but the audio is delayed, and I pick them up halfway thru a sentence.  How do I fix? 

 

Also, when there have been three parties, the other two don't have the delay on their side, it's only on my side. 


Show less

reply-icon Latest Reply - 

Zoom keeps crashing and disconnecting me

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Inter... Show more

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Internet connection is strong.


Show less

reply-icon Latest Reply - 

community name

Hello, I am trying to change my community name because it is incorrectly spelled. Does anyone know if it can be changed and if so the steps to do so? I have been looking and there isn;t a place on the profile page to change the community name. Thank ... Show more

Hello,  I am trying to change my community name because it is incorrectly spelled. Does anyone know if it can be changed and if so the steps to do so?  I have been looking and there isn;t a place on the profile page to change the community name.  Thank you in advance for your help.


Show less

reply-icon Latest Reply - 

Zoom app disconnecting Livetrak L-8 on Mac Silicon

System Setup and Hardware- MacMini M1 running Sequoia 15.2 (24C101),- Connected by USB to,- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.FaultLivetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom... Show more

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

 

Restarting the Mac and reinstalling Zoom software makes no difference.

 


Show less

reply-icon Latest Reply - 

Report - Recording Management

Hello https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060832#h_01G7SS91H498DW8QJDGQSKRR19 says that from the Portal (admin) one can get a report on total space used by Zoom recordings. I don't see it on mine (from https://us02web.z... Show more

Hello

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060832#h_01G7SS91H498DW8QJDGQSKRR19 says that from the Portal (admin) one can get a report on total space used by Zoom recordings.

 

I don't see it on mine (from https://us02web.zoom.us/account/report?isPersonal=true#/usageReports while logged on as admin).

 

thanks!

Gary 


Show less

reply-icon Latest Reply - 

Why doesn't the "Type '/' to insert' feature work on iPad or iPhone app?

Hi. I might be missing something. But I cannot get the feature to open the 'Insert' menu option on iOS or iPadOS Zoom App or browser. How can I enable this feature? Or is that that it does not work? 

 

Thanks a lot. m. 

reply-icon Latest Reply - 

Double vision on handwriting when screen sharing

I'm not really sure if it's a bug. However, I haven't encountered this issue before updating to version 6.3.6. So, I assume it might be a bug that showing double vision when writing on screen. Could you please check? ThanksIMG_4479.jpeg

my Two-factor authentification issue.

It has always worked for me, but now, when I click on the bar to be sent a code, it does not, so I cannot log in as I always have. I need this for work so I really need a solution soon. I work from home and holding my phone during sessions is not an ... Show more

It has always worked for me, but now, when I click on the bar to be sent a code, it does not, so I cannot log in as I always have. I need this for work so I really need a solution soon. I work from home and holding my phone during sessions is not an option.


Show less

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion