Zoom keeps crashing and disconnecting me

[mtldnsc]

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Internet connection is strong.

[bstrelko]

1. Does the issue persist on other devices running on the same network?
2. Which version of Zoom (and which OS) are you using? Latest?
3. Are there any other applications running on your device that can be closed out?
4. Are you using a wired or wireless connection?
5. Does the issue persist after rebooting your device?

The answers to these questions will better allow us to assist in the troubleshooting process.