We use closed captions in our Zoom meetings and some of our participants have diminished hearing.  On Apple iPads, the caption font size is very small and almost impossible for our older participants to read.  How can we increase the font size for iPad?

Hi! I'd like to know if it's possible to disallow programmed participants to join meetings? I've been experiencing frequent bot attack on my meetings. I think allowing participants to join only through zoom app would be preferable it this case.

Ever feel like you're spending too much time switching between apps and searching for stuff? During a recent business review, one of my customers shared similar challenges. However, after enabling Zoom AI Companion's new side panel, they shared feedback that they have experienced an increase in efficiency and productivity. Our AI Companion proved to be the solution they needed, providing quick access to information, summarizing key discussions, and automating a range of tasks.

With the AI Companion side panel enabled, they had quick access to:

Meeting Cliff Notes: No more frantic note-taking or endless replays. AI Companion summarizes your meetings and chats, so you can quickly catch up on the important stuff. Think of it as "Cliff Notes" for your work life! 📖 

Content Creation Made Easy: Need to write an email, whip up a presentation, or just get those creative juices flowing? AI Companion can help you brainstorm, write, and create, all without leaving the Zoom App. Our AI Companion can help you get started, brainstorm ideas, and even draft the whole thing, so you can say goodbye to writer's block! ✍️

Find Anything, Instantly: Stop the endless scrolling and searching. AI Companion can find that file, email, or message you need in seconds, so you can stay focused on what matters. It's like having a super-powered search engine just for your work! 🔍

Your To-Do List, Sorted: Stay organized and on top of everything. AI Companion helps you track tasks, set reminders, and even automate those little things that take up your time. It's like having a personal organizer built into the Zoom App! 📅

If your Zoom admin has already enabled the AI Companion side panel, it's super easy to find. Just look for the little "sparkle icon" ✨ next to your profile picture in the Zoom App. Click it, and boom! The AI Companion side panel should pop right open, ready to help you out.

Getting started is a breeze – this quick guide will walk you through it. Imagine having a super-helpful AI assistant right in your Zoom App, ready to make your workday smoother and more productive. Just turn it on, and get ready to see how much easier things can be. It's seriously a game-changer. Trust me, it's time to work smarter, not harder! 💪

When I am ready to record a meeting, I press the "record button" . The only option it gives is " record to the cloud" and no option to "record to my computer " .  Sometimes, I don't want to use the cloud recording. When I go to settings and turn off the cloud recording, the record button on my meeting turns off completely.  I have tried using a Chromebook,  an apple iPad and my android phone. No luck.

I have the "password is required" setting turned on and locked on the account level. My audio recordings are starting when the link to the recording is clicked - there is no prompt to enter the passcode. I am on Chrome. Tried both web and the desktop app. I tired turning on "passcode required" on the User level and admin level. Updated to the latest version of the app. What else do I need to do?

Hello,

I just renewed my zoom subscription to pro, and immediately after, I was unexpectedly logged out of my account. I am now unable to log back in and get access to my account, I was kicked out of, and every attempt to contact support using other accounts has resulted in being told that these accounts do not exist. I simply am not able to reach support at all by now. I've tried for over an hour now, even via phone.

This situation is extremely frustrating as I am now left without access to my account or the service I paid for. I urgently need a resolution. Does anyone know how I can restore my account access or process a refund for the subscription amount?

I am relying on Zoom for critical purposes, and this issue is causing significant disruption.

Thanks for any help.

I was sent a meeting invitation and have been trying to open it to confirm the meeting, but the following is happening:

Next page that loads says:

"Sorry, you do not have the latest version of Zoom Workspace App installed.

The latest version of our application will download automatically. Kindly install it to accept the meeting invite.

If the download doesn't start automatically, please download manually.
Manual Download

Join from your browser"

The version update download starts and when I click on join from your browser nothing happens. I open the download it runs and disappears.

I checked my zoom app and it says that it is at its most up to date version. I have uninstalled and reinstalled zoom on both Linux and Windows. Restarted both computers and cleared cache. I do not have a paid account. Still when I click the link it redirects me to to page saying that I don't have the latest version.

This is the start of the url I was sent - is it possible I was sent an incorrect link or is this something with the zoom app? us05web.zoom-invite.live/Windows/meeting-invitation/pwd=