I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81)

I have been teaching online since lockdown and I use Classic whiteboard for notes.  I often switch to share a webpage or a pdf then come back to the whiteboard and continue the notes.  This works fine.  I share the notes with the student after the lesson.

Today, following the update, every time I switch back to Classic whiteboard all the notes are gone and I've got a blank whiteboard.  This is exceedingly disruptive as we normally carry on with the same calculations through the lesson and now all the work we've done is gone every time we come back after looking at a different screen, for example, the pdf of the problem we're working on.

I explain to the students that every once in a while Zoom releases an update that ruins everything, and it's happened again.

Please can someone direct me to the setting that makes the Classic whiteboard remain intact if you stop sharing it, share a different screen, then come back to it?

Thanks!

I regulary share my iPad screen to Zoom meetings I host on my PC, it works by selecting Share screen on Zoom, iphone/iPad and then proceed to tapping on screen mirroring on control centre on the iPad and tap on Zoom<My Account name>. This is all done via my home network without the need of any cables.

Today this stopped working entirely. I have tried restarting my device multiple times, reinstalling Zoom multiple times, restarting my PC multiple times and a combination of them without resolution. There is an alternative which is to broadcast a screen recording from iPad to Zoom, but that's over the internet, rather than my home WiFi network, so framerates is extremely low.

There used to be a iPhone/iPad sharing with cables options on the PC, but that options vanished from Zoom over a year ago.

My PC: Windows 11 22H2 19045.3208

Zoom: 5.15.5 (19404)

iPad Pro running iPad OS 16.5.1 (20F75)

Any help to restore mirroring from iPad to Zoom?

I currently use my Zoom account with the Google sign-in method, but I would like to switch to a standard email and password login instead. Unfortunately, I’ve encountered a few challenges:

• The “Linked Accounts” option is set to Google and appears to be greyed out, preventing me from unlinking it.

• I do not see an option to set or modify a "Work Email" or "Sign-In Email" for a new login method.

Could you please guide me on how to unlink my Google account and enable a standard email and password login for my account? If any additional information or verification is required, kindly let me know, and I’ll provide it promptly.

Hi Team,

I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.

I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?

I am admin. I received a summary for meeting held 2 days ago but not yesterday.

Cheers

We are currently facing a significant delay when using the Zoom Meeting SDK in our react native mobile application. When more than 150 users attempt to join a meeting simultaneously, the joining process takes over 10 minutes, which severely impacts the user experience. I enrolled for 300 users plan.

Could you please provide insights into the following:

Are there any known limitations or restrictions when handling a large number of simultaneous join requests?
Are there any recommended optimisations or best practices to improve the meeting joining speed?
Would upgrading to a different plan or making configuration changes help resolve this issue?
Your prompt assistance would be greatly appreciated.

After the conference is over, the zoom application continues to load the processor (at least 22% total), although all windows are closed and there is only an icon in the taskbar

There are many processes in task manager with command

zoom.exe --action=preload --runaszvideo=true --useroption1,2,3,4 etc.

Each new such process is added after each new conference and by the end of the day there are more and more of them and the processor load approaches 100%, and the computer starts to boil!

I am trying to activate the "Meeting has been created" webhook, but i am unable to select it as an event subscription because "You do not have permission to use this event. please reach out to your admin to grant you permission". I have access to the admin account but cant figure out what permission i need? Online sources tell me to add "scopes" but because this is a webhook only app, I am unable to add scopes. The webhook URL has been validated and works, I just cant add the specific event type. How do i get the webhook to work?

Hello Zoom Community,

I’m encountering an issue while using the screen control feature in Zoom. Previously, when I was controlling another person’s screen in full-screen mode, I could press the ESC key, and it would act as though I was pressing ESC on their computer. However, now when I press ESC, it no longer works on their screen. Instead, it just restores down the full-screen mode on my side.

Has anyone else experienced this issue, and is there a way to fix it?

Any help or suggestions would be greatly appreciated!

Thank you!