We are running a webinar where participants did not have to register, they are free to log in via the URL we are sharing with them.

We disabled the registration setting and any other prompt request we could find in the settings but when we do some tests and try to log in we are still seeing the "Enter Meeting Info" prompt asking for a name and an email.

Is it possible to remove this in any way?

Here is the question I sent to Zoom Support:

I have Zoom sessions, and am planning a one-session event for the end of February. I have the monthly-payment plan (100 attendees max), because my next event won't happen until next November, and I will cancel my Zoom Sessions in March, and reinstate it in October. My February meeting is expected to have about 200 attendees - is it possible to add the "Large Meeting" add-on to "Zoom Sessions" specifically for my Feb event?

Their response did not actually offer a reasonable solution:

"I understand your concerns regarding the upgrade of your Zoom Sessions participants by purchasing the Large Meeting add-on. I'll be glad to assist you with this.

Please be informed the Zoom Events and the Large Meeting add-on are different plans. In order for you to increase your Zoom Sessions' participant capacity, you need to upgrade from Zoom Sessions 100 to Zoom Sessions 500."

I replied with the following:

I do not want to pay $4500 to have 250 people in one session.  This is a one-off session that likely will never happen again.  Typically any of our sessions are for less than 100 people. I do not need an annual subscription.

Is Zoom sessions 500 available on a monthly plan?  Does not seem to be... but can it be for me given my situation? What is the cost to stay on a monthly 100 sessions plan if there are additional people above 100 that join?

I am hoping that a literate human with actual hands-on experience would have a solution for me. I am willing to pay per person for attendees over 100, but no one will tell me how much that costs. I have unsuccessfully attempted to get answers through their chatbot, and then I believe the customer support module was also AI. No one seems to understand my request.  I don't want to switch to "Events" or "Webinars" but maybe I have to?  I like the production value features of sessions... 

Thank you for your advice!

System : Dynabook Portege X40-K

OS : Windows 11

Zoom version : 6.3.6 (56144)

Zoom audio output is very, very low. I can hardly hear anything. Volume is maximized (100%) in Zoom as well as in the system. No problem with YouTube videos. Tried https://zoom.us/test also. Same results. However, in this I noticed that the output sound starts loud and clear but goes down within a second.

Googled a bit and based on what I read, I tried the following in the zoom Audio settings

   - Set signal processing by Windows audio device drivers too "off(Windows - raw)"

   - Windows system audio enhancements to "off".

Problem persists.

How to fix this?

Thanks

When on a conference call the other parties are able to hear me from the first word to the last, but once it shifts to them to talk, there is a significant delay before I can hear what they are saying... so much so that I have to ask them to repeat themselves, which if we are talking and they aren't quit for too long, we are fine.  But once I have talked for a bit, I hear a beep, then when I ask them to respond, it takes a bit of time for Zoom to recognize that they are speaking.  They get the green boarder and the mouth is moving, but the audio is delayed, and I pick them up halfway thru a sentence.  How do I fix? 

Also, when there have been three parties, the other two don't have the delay on their side, it's only on my side. 

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Internet connection is strong.

Hello,  I am trying to change my community name because it is incorrectly spelled. Does anyone know if it can be changed and if so the steps to do so?  I have been looking and there isn;t a place on the profile page to change the community name.  Thank you in advance for your help.

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

Restarting the Mac and reinstalling Zoom software makes no difference.

Hello

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060832#h_01G7SS91H498DW8QJDGQSKRR19 says that from the Portal (admin) one can get a report on total space used by Zoom recordings.

I don't see it on mine (from https://us02web.zoom.us/account/report?isPersonal=true#/usageReports while logged on as admin).

thanks!

Gary