Hi Zoom Community,

Yesterday, I made the payment for my monthly Zoom subscription, but today my account still shows an outstanding balance. I’m worried that if this isn’t resolved, I might lose my subscription.

Details of the issue:

Payment was made on 04/03
Payment method: [credit/debit card, PayPal, etc.].
The charge has already been processed by my bank, but Zoom still lists it as pending.
I’ve already tried logging out and back in, but the issue persists. Has anyone experienced this before and knows how to fix it? Should I contact Zoom Support directly?

Any help would be greatly appreciated.

Thanks in advance!

this is absolutely unacceptable.

and it is new from today.

my zoom link sent out to a student yesterday did not include an ad.

i know i am using a free service.  if you want to send me ads, fine.  don't try to send them to my students, partners, business contacts.

that is just shady as feck.

I'm experiencing an issue where my Zoom meeting window closes immediately when I start a meeting. Additionally, when I open Zoom settings and navigate to the Audio tab, the settings window also closes automatically. 

My audio is working properly on other platforms such as Discord and WhatsApp calls, so this seems to be an issue specific to Zoom.

Steps to Reproduce:

1. Open Zoom and start a new meeting → The meeting window closes immediately.
2. Open Zoom settings and go to the Audio tab → The settings window closes immediately.

Troubleshooting Steps I've Tried:

• Restarted my computer
• Reinstalled Zoom (latest version)
• Checked for any conflicting applications
• Updated my audio drivers

System Information:

• OS: (Windows 11 Pro,  Build: 26100.3323)
• Zoom Version: (6.3.11 (60501))

Attachment:

https://www.loom.com/share/aad40fb5e4cc40a8b0a46e6e991d4da1

Hi Zoom Support & Service,

I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.
FYI - I do not use google, microsoft, or other products. Only with Apple!

Thank you for your prompt reply with tips how to work well with Apple Calendar!

Nice greetings,
JUE6

Running ads for a company to promote a webinar each month. The problem I am facing is that when a potential client clicks the registration page link, all the Google click id info is lost. Is there an integration or process I can use to preserve the date (URL parameters) from the Source Page and carry that over to the Registration Page?

I already know a process using Zapier to link the Zoom participant creation to create a conversion in Google Ads. The problem is that without the click ID, Google can only see that a conversion was tracked, but it has no idea what caused the conversion.

Client Path diagramed below:

Ad Clicked --> Our LP -(All click data lost here)-> Zoom Meeting Registration LP --> Creates Google Conversion.

Essentially the problem now is that Google brings in leads, but doesn't understand, due to lack of detailed feedback, which clicks the leads are coming from.

Any help in resolving this would be greatly appreciated.

About a week ago I can no longer Mute/UnMute with the button on my AirPods Pro.

It has been working perfectly in the past. Now I get a Zoom error message "Cannot control mic with AirPods pro" See picture.

This is a new error It used to work up until about a week ago.

I tried reinstalling Zoom. I tried unpinning and reaping my Bluetooth headset.

I'm using Zoom with dual monitors.  I want to see gallery view on the larger, external monitor but it only shows speaker view on that monitor even when I have gallery view on the laptop monitor.  There must be a way to do it.  I saw a discussion about this where someone asked the same question and no one had answers.  Just other people  who have the same problem.  

Hi,

I will be interviewing two people (not a job interview)
about their experiences in a certain subject.

I want to set their video box up as the main
2 video's and my video to be smaller on the bottom.
I want the video boxes of all three of us to stay
the same size throughout the interview.

How do I set this up in Zoom?
Thank you
Gavin