Hi, 

We run course throughout the year and use Zoom as part of the blended learning. As such I can create a Zoom meeting which can be a year in advanced as some of our speakers have dual role as doctors in hospitals as well as teachers for us. 

I have found that meetings I have created last year are now longer available and when I try to open the Zoom meeting it comes up with invalid meeting number. 

When I check my account the meeting is no longer there and not in deleted meetings either. 

I have checked the setting and I can't see anything that would deleted them. These meetings have not been opened or used, only created for future use. 

Can any help me sort this, as it is creating double the work when I have to recreate them and resend to all our speakers. 

Thank you for your time and help with this. 

Yvonne 

I activated AI Companion in my account settings and turned it on at the beginning of a meeting, but received nothing and no summary is showing up in the meeting logs.  It is a recurring meeting. It generated a summary for the first meeting.  Does it not work for recurring meetings?  If not, what else might be happening?  I'm totally confused, Zoom information is terrible about their AI Companion and their Help agent even worse.  I appreciate any advise.

Hi,

I have just installed my laptop with Ubuntu 24.04 LTS (with Cinnamon desktop) and when I start the zoom app (6.3.6 version) the all sections in the header are stuck. It's not able to access to the chats either. Only the settings menu is able to access. The Calendar/Events is showing the message "Loading your sidebar".

I login using SSO without problems. It works fine with Ubuntu 22.04 but not in Ubuntu 24.04. This seems not to be the problem.

I did remove my office365 account in my profile in the zoom website, but the issue is still happening.

I have had to downgrade the zoom version to 6.2.3 (2056) and I'm able to access to the chats and calls sections at least, but the main issue is not solved. I'm still not able to access to the calendar/events, mail, whiteboards,... I always get the message "Loading whiteboards", "Loading Apps", "Loading your Mail",.....

Could someone help me, please?. It seems to be something related to the integration between Ubuntu 24.04 and Zoom.

Is this an already reported and known bug, and does it have a fix yet?

Many thanks

When I am in focus mode, only one student can share at a time.  I want them to all share, and then I'd like to cycle through their screens.    I am sure I have seen others allow all students to share.  Is there a setting I need to change?   It even shows me that "One Participant Can Share at a time".

I have been using zoom for a few years on an older computer and needed to upgrade my desktop.  I purchased a much better computer, reinstalled zoom, same camera/monitor/speaker, same wifi.  Now every time I join a zoom meeting and go to share my screen it lags REALLY bad. Like a minute plus. I have also seen an alert saying my internet connection is slow. HOWEVER I have a great wifi signal.  I also can see other screen sharing just fine. I also can use google meet and share my screen just fine. I uninstalled and re-installed zoom, checked every setting, searched the net. Still can't fix and it is greatly affecting my work. Please help!

Zoom, mostly the issue is answering from the mobile app. It may not answer an incoming call or send an outgoing call. This is also an issue from desk phones too. Common issue are as follows: