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Recurrent meetings - List Maximum 6?

Dear All,I have set up a number of Recurring Meetings, all "No Fixed Time", that I use for multiple work contexts.However, it looks like Zoom refuses to show more than 6 in the "Meetings" - "Upcoming" - "Recurrent".Every time I re-create the meeting,... Show more

Dear All,

I have set up a number of Recurring Meetings, all "No Fixed Time", that I use for multiple work contexts.

However, it looks like Zoom refuses to show more than 6 in the "Meetings" - "Upcoming" - "Recurrent".

Every time I re-create the meeting, and I see 7 entries, but next time I log into Zoom the last one (always the same) no longer shows up.

If someone else tries to join the meeting, I get a notification and I can start the meeting, but this is weird.

Anyone knows how I can fix this? It is becoming so disturbing that I am using Teams instead, which I would prefer to avoid.

Thank you for your help


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Resolved! Zoom Calendar and Apple iCal Integration - Where?

Hi Zoom Support & Service,I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.FYI - I do not use google, microsoft, or other products. Only with Apple!Thank you for your prompt reply with tip... Show more

Hi Zoom Support & Service,

I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.
FYI - I do not use google, microsoft, or other products. Only with Apple!

Thank you for your prompt reply with tips how to work well with Apple Calendar!

Nice greetings,
JUE6


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Learn the best ways to create your own generative AI prompts

There’s no need to feel intimidated by generative AI. Here are some easy tips and tricks to create prompts that deliver. You may have heard the phrase “prompt engineering,” which in the last two years, has become the subject of Ivy League college cou... Show more

There’s no need to feel intimidated by generative AI. Here are some easy tips and tricks to create prompts that deliver.

 

 

You may have heard the phrase “prompt engineering,” which in the last two years, has become the subject of Ivy League college courses, online webinars, and an actual job title. It’s a new field of study, but you don’t have to go back to school to become an expert in creating successful prompts. You can write prompts like you’re chatting with a colleague.

 

Taking time with a better prompt can return better results

 

Whenever there’s a new technology, there can be a learning curve regarding how we should interact with it. In previous decades, you’d have to learn complex programming languages or workflows, but with generative AI, you should just talk to it in your own words.

That doesn’t mean there aren’t ways to improve your AI results. If you’ve used Zoom AI Companion before, you may be familiar with some already, such as:

  • Summarize the key points of this meeting.
  • Write an email summarizing the remaining action items.
  • What meetings do I have today?

     

These are simple, straightforward prompts that can quickly give you exactly what you’re asking for. But when you write more detailed prompts, you’ll find that your generated responses can be richer, fuller, and closer to what you wanted in the first place. And you don’t need to make it complicated to get those results.

 

AI prompt guidelines to keep in mind

 

As we break down what makes a good prompt, remember that there’s no need to limit the length of a prompt. AI Companion doesn’t get tired of long-winded requests like humans do. You’re not writing a request for a human, so don’t force yourself to write like you are.

Here are the four most important components of creating a successful AI Companion prompt:

  1. Be specific and give context. Provide detailed context and the exact information you’re looking for. Include why you’re requesting it and what you want it to look like.
  2. Use clear instructions for analysis. State how you want AI Companion to think about the information you’re prompting about. You might need a summary, extract specific points, or provide detailed insights.
  3. Leverage background information. Include up-to-date background information about the subject to give the model the best opportunity to provide accurate information back to you.
  4. Ask for a specific type of output. Based on the other information you provide, frame your prompt to give AI Companion a clear task to complete. 

 

The anatomy of a well-written AI prompt

 

Now that we have the main pillars of what makes a prompt successful, let’s look at the anatomy of a prompt. What do you need to deliver to improve your odds of being successful?

  1. Tell AI Companion who it is. AI Companion is a skilled role-player. Tell it what kind of character you want it to be for this prompt. Maybe that’s an “expert HR specialist,” a “professional data analyst” or even a “Shakespeare enthusiast.”
  2. Define what AI Companion needs to do. AI Companion needs instructions. Since you’re in charge, you need to clearly state the kind of work you want it to do, such as “Write an email,” “Analyze this data set,” or “Draft this sonnet.”
  3. Show AI Companion where to look for information. You can directly upload files, include meeting summaries, or ask it to look up the complete works of a famous playwright.
  4. Determine how AI Companion should deliver the result. By specifying how you want the results, you give clear parameters for what you’re expecting. This makes it easier to deliver something that you want, whether it’s a bulleted list, a data table, or a Shakespearean sonnet.

     

If, after following all of this advice, you still don’t have the perfect result, that doesn’t mean you need to start over. You can even ask AI Companion to refine your prompt or even provide examples of something closer to what you want. When you get your results, remember to check for accuracy. AI tools can make mistakes, and it’s important to fact-check your results as you would for anything you write.

 

For more tips with AI prompts, download our AI Companion prompt checklist. 

 

AI prompt best practices to keep in mind

 

Here’s a real example from one of our own Zoomies, who often uses AI Companion directly in Zoom Docs. Read the prompt below, and notice how long it is: 

 

You are an expert trainer who specializes in onboarding new employees. Leverage the job description and the meeting transcript to identify training gaps in order to create a new employee onboarding plan. The plan should be provided in a table covering 6 weeks with tasks, task owners, and due dates to address the training gaps and successfully onboard the employee to learn about [COMPANY NAME], the [COMPANY] products, and the minimum requirements for the employee to meet.

 

There are a few things to note about this example:

  1. It’s written very clearly. It’s formatted as a list for our purposes, but you don’t have to enter it like that. It leaves little room for AI Companion to give any results other than what they are asking for. 
  2. It offers external sources. Pointing to a meeting transcript ensures that AI Companion knows the context behind the request.
  3. It’s a template. Saving a good prompt so you can quickly reuse it makes it simple to edit it for future requests.

     

This is just one example of how you can use the structure and anatomy of a good prompt to quickly and efficiently get your ideas across to AI Companion. You can even copy and paste it directly into the Zoom Workplace side-panel or Zoom Docs and try it out for yourself. Find more great ready-to-use prompt examples for your situation in our AI Companion persona use case library.

 

Actual AI Companion results and response speed may vary depending on prompt, product settings, and available data.

 

Practice your AI prompts anywhere in Zoom Workplace with AI Companion 2.0

 

Prompt engineering and generative AI are still new, and more people are getting introduced to them every day. AI Companion 2.0 goes further than simple questions and simple answers, so let’s look at some of what you can do with AI Companion 2.0:

  • Access current and past meeting summaries so you can reference key points, compile feedback, and query past conversations.
  • Develop communications based on meeting content, such as product specifications, project briefs, or agendas for upcoming meetings.
  • Stay updated on important conversations by summarizing chat channels and providing action items.
  • Use the AI Companion side panel to analyze and develop content based on uploaded documents. For example, add a campaign brief document to develop campaign ideas and taglines.

     

 

Learn more about what you can do with AI Companion 2.0 in Zoom Workplace.

AI Companion is included at no extra cost for all eligible paid accounts.

 

 

***Original article posted in Zoom Blog.


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Zoom Contact Center - Default ClickToCall

Hi there, is someone able to assist me in changing the default ClickToCall from Zoom Phone to Zoom Contact Center, please? Currently, when we click on a number, it opens in Zoom Phone.We are hoping to change it so that when a number is clicked on, it... Show more

Hi there, is someone able to assist me in changing the default ClickToCall from Zoom Phone to Zoom Contact Center, please?

 

Currently, when we click on a number, it opens in Zoom Phone.

We are hoping to change it so that when a number is clicked on, it opens in the Zoom Contact Center.

 

Any help would be greatly appreciated.

 

Thanks!


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Screen Share with only one person within a group meeting.

If you are in an active meeting, can you Screen Share to only one person within that meeting versus the whole audience seeing your screen?

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Zoom Meeting with a Fictional Character?

Hi Zoomers  If you could have a Zoom Meeting with any fictional character, who would it be? Reply below  -- I'll go first . I'm a huge Marvel fan, so it would have to be a Marvel character. Narrowing this down to one character is extremely hard th... Show more

Hi Zoomers 👋 If you could have a Zoom Meeting with any fictional character, who would it be? 

 

Reply below 👇

--

I'll go first 😁. I'm a huge Marvel fan, so it would have to be a Marvel character. Narrowing this down to one character is extremely hard though, but I would have to choose Iron Man. I would love to pick his brain 🤓

 

giphy


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Bri
By
• Community Moderator | Employee
reply-icon Latest Reply - 

finding audio settings from profile picture

HiI want to adjust my audio settings so I can use a bell in my meetings. I go to my profile picture as instructed but the drop down menu only gives me plan and pricing and sign out. No settings tabs... so I cannot adjust the setting. If I go to setti... Show more

Hi

I want to adjust my audio settings so I can use a bell in my meetings.  I go to my profile picture as instructed but the drop down menu only gives me plan and pricing and sign out.  No settings tabs... so I cannot adjust the setting.  If I go to settings on the left hand menu, I cannot find audio adjustment tabs to use.  Can anyone help?  Why is my profile drop down menu not giving me the full menu?

Thanks!

Pippa


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Host not aware of a valid person trying to join call

The invitee tried to join and got got a "host is informed I am waiting to get in" message, but the host got no indication of her trying to join. We do not know at which end the problem was. Need to troubleshoot before followup meeting next month.Show more

The invitee tried to join and got got a "host is informed I am waiting to get in" message, but the host got no indication of her trying to join. We do not know at which end the problem was.  Need to troubleshoot before followup meeting next month.


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Upcoming Webinar! Zoom Whiteboard for Education

Hello Zoom EDU Community,Zoom is hosting a webinar where we will deep-dive into Zoom Whiteboard and would love to have you there! No matter your experience level with Whiteboard, you will learn something new. From the basics of getting started to mor... Show more

Hello Zoom EDU Community,

Zoom is hosting a webinar where we will deep-dive into Zoom Whiteboard and would love to have you there! 

 

No matter your experience level with Whiteboard, you will learn something new. From the basics of getting started to more advanced AI-generated content, we've got you covered. 

 

Register here! 


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DF110
By
• Community Champion | Employee
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